Client Experience Banker — Digital Banking & IRM

Truist; Forest Park (GA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Paid vacation

Paid sick days

Paid holidays

Job summary

Truist is seeking a frontline banking professional to deliver timely client transactions and accurate record-keeping while showcasing digital banking solutions. The role supports IRM activities and outbound outreach to identify client needs and opportunities.

Candidates should have a high school diploma, 2+ years in teller or client service, and strong communication skills. Regular shifts with weekends and occasional travel may be required.

Qualifications

• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
• Ability to multi-task under time constraints.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Responsibilities

• Provide a distinctive client experience by handling transactions and uncovering client needs.
• Educate clients on digital, self-service solutions (ATMs, Online/Mobile banking).
• Support sales by outbound client outreach and identifying needs or opportunities.

Skills

Interpersonal communication

Multi-tasking

PC/computer skills

Travel flexibility

Weekend/extended hours

Education

High school diploma or equivalent

Job description

Truist is seeking a frontline banking professional to deliver timely client transactions and accurate record-keeping while showcasing digital banking solutions. The role supports IRM activities and outbound outreach to identify client needs and opportunities.

Candidates should have a high school diploma, 2+ years in teller or client service, and strong communication skills. Regular shifts with weekends and occasional travel may be required.