Client Experience Banker

TD; New York (NY); On-site; USD 32,000 - 41,000; Part time

Job summary

TD Bank in New York, NY is seeking a part-time teller to deliver accurate, high-touch everyday banking with clients, guiding traffic flow and providing a welcoming, supportive experience. The role supports customers with transactions and helps them reach their financial goals within TD's risk framework.

The position requires a high school diploma or GED and about 1 year of client-facing experience; cash handling is preferred.

Qualifications

• 1 year demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours including evenings, weekends and holidays.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Proficient in Microsoft Office.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences.
• Creates personalized, client-first interactions that establish trust from the initial engagement and strengthen ongoing relationships.
• Balances client needs with policy adherence and risk awareness to ensure compliant outcomes.
• Proactively educates clients on banking products, services, and digital capabilities to enhance convenience.

Skills

Customer service

Education

High school diploma

GED

Tools

Microsoft Office

Job description

TD Bank in New York, NY is seeking a part-time teller to deliver accurate, high-touch everyday banking with clients, guiding traffic flow and providing a welcoming, supportive experience. The role supports customers with transactions and helps them reach their financial goals within TD's risk framework.

The position requires a high school diploma or GED and about 1 year of client-facing experience; cash handling is preferred.