Client Experience Associate - Remote/Hybrid Growth Path

Southern Arkansas University; Hawaii; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Full benefits package

Paid training and onboarding

Clear career paths

Exposure to client services and cross‑

Functional teams

Job summary

Transamerica is seeking a Client Experience Associate to support clients, answer policy questions, and guide them through processes in a remote or hybrid setting. This entry-level role targets recent graduates and emphasizes learning and growth within a large financial services organization.

You will work with internal teams to resolve requests, document interactions, and develop strong communication and organizational skills in a professional environment. Training is provided.

Qualifications

• Bachelor’s degree completed or in progress (all majors considered).
• Strong communication skills and a people-first mindset.
• Comfortable learning new systems and processes.
• Organized, dependable, and detail-oriented.
• Interest in client services, operations, or business careers.
• No prior insurance experience is required. Training is provided.

Responsibilities

• Support clients by answering questions related to policies, accounts, and services.
• Act as a reliable point of contact, helping guide clients through processes and next steps.
• Partner with internal teams to resolve requests efficiently and accurately.
• Document interactions and updates using internal systems.
• Build strong communication and organizational skills in a professional, structured environment.

Skills

Strong communication skills

People-first mindset

Organized

Detail-oriented

Learning new systems

Interest in client services

Education

Bachelor’s degree completed or in progress

Job description

Transamerica is seeking a Client Experience Associate to support clients, answer policy questions, and guide them through processes in a remote or hybrid setting. This entry-level role targets recent graduates and emphasizes learning and growth within a large financial services organization.

You will work with internal teams to resolve requests, document interactions, and develop strong communication and organizational skills in a professional environment. Training is provided.