Client Experience Associate

Southern Arkansas University; Hawaii; Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full benefits package

Paid training and onboarding

Clear career paths

Exposure to client services and cross‑

Functional teams

Descripción de la vacante

Transamerica is seeking a Client Experience Associate to support clients, answer policy questions, and guide them through processes in a remote or hybrid setting. This entry-level role targets recent graduates and emphasizes learning and growth within a large financial services organization.

You will work with internal teams to resolve requests, document interactions, and develop strong communication and organizational skills in a professional environment. Training is provided.

Formación

• Bachelor’s degree completed or in progress (all majors considered).
• Strong communication skills and a people-first mindset.
• Comfortable learning new systems and processes.
• Organized, dependable, and detail-oriented.
• Interest in client services, operations, or business careers.
• No prior insurance experience is required. Training is provided.

Responsabilidades

• Support clients by answering questions related to policies, accounts, and services.
• Act as a reliable point of contact, helping guide clients through processes and next steps.
• Partner with internal teams to resolve requests efficiently and accurately.
• Document interactions and updates using internal systems.
• Build strong communication and organizational skills in a professional, structured environment.

Conocimientos

Strong communication skills

People-first mindset

Organized

Detail-oriented

Learning new systems

Interest in client services

Educación

Bachelor’s degree completed or in progress

Descripción del empleo

Company: Transamerica
Recruiting Partner: Kenswick
Job Type: Full-Time, Salaried
Location: Remote or Hybrid (based on candidate location and proximity to a Transamerica office)

About the Opportunity

Kenswick is recruiting on behalf of Transamerica, a nationally recognized insurance and retirement services organization, for a Client Experience Associate role designed for recent graduates who enjoy working with people, problem-solving, and building long-term professional skills.

This is a great fit if you want a stable, salaried role where you work directly with clients, learn how a large financial services organization operates, and grow into future opportunities across operations, account management, or leadership.

What You’ll Do

• Support clients by answering questions related to policies, accounts, and services
• Act as a reliable point of contact, helping guide clients through processes and next steps
• Partner with internal teams to resolve requests efficiently and accurately
• Document interactions and updates using internal systems
• Build strong communication and organizational skills in a professional, structured environment

What We’re Looking For

• Bachelor’s degree completed or in progress (all majors considered)
• Strong communication skills and a people-first mindset
• Comfortable learning new systems and processes
• Organized, dependable, and detail-oriented
• Interest in client services, operations, or business careers
• No prior insurance experience is required. Training is provided.

What You’ll Get

• Full benefits package (medical, dental, vision, PTO, holidays)
• Paid training and onboarding
• Clear career paths within a large, well-established organization
• Exposure to client services, operations, and cross-functional teams

Who Should Apply

• This role is ideal for students or recent graduates interested in:
• Client experience or customer success
• Business operations
• Account or service coordination
• Corporate roles within insurance or financial services

About Kenswick

Kenswick is a recruiting and talent solutions firm that partners with leading organizations to connect early-career talent with long-term career opportunities. We manage the hiring process while representing our client’s roles accurately and transparently.

Kenswick is recruiting on behalf of Transamerica for this position.