Client Experience Assistant (Flexible Scheduling & Events)

Bocatti Experience; Houston (TX); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Flexible scheduling

Opportunities to work at variousevents

Supportive team environment

Job summary

Bocatti Experience is seeking a motivated Client Service Assistant to join our Houston team, supporting daily client communication and service inquiries. You will help coordinate requests, schedule appointments, and maintain accurate client records to ensure smooth event experiences.

The role emphasizes excellent communication, organizational abilities, and teamwork to deliver seamless hospitality and events services for our clients.

Qualifications

• High school diploma or equivalent is required.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Basic computer skills including email and office applications.
• Professional attitude and problem-solving skills.
• Ability to multitask and work in a team-oriented environment.

Responsibilities

• Respond to client inquiries by phone, email, and in person.
• Provide information about services and assist with general questions.
• Help coordinate client requests and communicate updates.
• Maintain accurate client records and service-related documentation.
• Assist with scheduling appointments, meetings, and service arrangements.
• Follow up with clients to confirm details and address outstanding requests.
• Communicate with internal departments to help resolve client concerns.
• Support daily administrative and customer service activities.

Skills

Communication

Organization

Multitasking

Teamwork

Basic computer skills

Professionalism

Education

High school diploma

Tools

Office applications

Job description

Bocatti Experience is seeking a motivated Client Service Assistant to join our Houston team, supporting daily client communication and service inquiries. You will help coordinate requests, schedule appointments, and maintain accurate client records to ensure smooth event experiences.

The role emphasizes excellent communication, organizational abilities, and teamwork to deliver seamless hospitality and events services for our clients.