Client Executive - Technology Portfolio

Milestone Technologies, Inc.; San Francisco (CA); On-site; USD 189,400 - 220,000; Full time

Job summary

Milestone Technologies, Inc. seeks an experienced Senior Client Executive to lead and expand our largest technology industry accounts in Northern California.

You will drive large-scale managed IT services growth and elevate Milestone's position as a trusted partner. The role requires a long track record of strategic account management, complex sales cycles, and a strong network within the technology sector.

Qualifications

• 15+ years of successful sales and client management experience in a global enterprise technology or managed services company.
• At least 5 years leading a global technology account.

Responsibilities

• Serve as a trusted advisor to senior IT, business, and executive leadership at strategic Technology customers.
• Develop and execute bold account strategies aligned with client business needs to penetrate greenfield and existing business units.
• Build your own pipeline, drive complex sales pursuits, and meet or exceed revenue targets.
• Broker insights on budget, buying processes, competitor dynamics, and decision criteria.
• Collaborate with Milestone teams across Service Delivery, Finance, Talent Acquisition, and Executive Management to ensure outstanding service quality.
• Build long-term sponsorship, negotiate contracts, and define comprehensive account plans across service lines and geographies.
• Represent Milestone with exceptional communication and presentation skills at all levels, including C-suite executives.

Skills

Strategic sales

Account management

Executive communication

Cross-functional leadership

Hunter mentality

Education

Bachelor's degree

Tools

ServiceNow

Salesforce

Job description

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Milestone Technologies is seeking an experienced and highly successful Senior Client Executive to lead and expand our largest account(s) in the Technology Industry portfolio in Northern California. This role demands a proven track record as a client-focused sales hunter and strategic advisor with extensive experience working with leading technology industry customers. You will be instrumental in driving large-scale managed IT services growth and elevating Milestone's presence as a trusted partner in this vertical. Successful candidates for this position will be based in the San Francisco Bay Area.

How You Will Make An Impact

• Serve as a trusted advisor and partner to senior IT, business, and executive leadership at strategic Technology customers, moving conversations beyond tactical discussions to outcomes-driven consulting.
• Develop and execute bold account strategies aligned with client business, financial, and technical/IT support needs to penetrate greenfield and existing BUs.
• Be accountable for building your own pipeline, driving complex sales pursuits, and consistently meeting or exceeding sales expectations and revenue targets.
• Broker insightful conversations that surface critical client insights such as budget considerations, buying processes, competitor dynamics, motivating factors, and decision criteria.
• Collaborate with internal Milestone teams across Service Delivery, Finance, Talent Acquisition, and Executive Management to ensure outstanding service quality and client satisfaction.
• Build and maintain long-term sponsorship, negotiating contracts and defining comprehensive account plans that span multiple service lines, geographies, and delivery methodologies.
• Represent Milestone with exceptional communication and presentation skills at all levels, including C-suite executives, demonstrating industry expertise and executive presence.

Qualifications

• 15+ years of successful sales and client management experience in a global enterprise technology or managed services company, with at least 5 years leading a global technology account.
• Proven experience managing complex, enterprise-scale sales cycles and winning large, high-profile deals with clients.
• Deep understanding of managed IT services, including Service Desk, Asset Lifecycle Management, Cloud and Infrastructure Services, AI & Automation, Application Services, and ServiceNow and Salesforce.
• Ability to develop strong relationships, identify key influencers, and acquire critical client budget and decision‑making information.
• Entrepreneurial spirit with a passion for experimentation, agility, and continuous growth in a competitive, evolving environment.
• Demonstrated ability to effectively collaborate with distributed, cross‑functional teams and lead internally in a hybrid/remote work environment.
• Exceptional strategic planning, organizational skills, and comfort working with data and advanced sales methodologies.
• Bachelor's degree required.

What Sets You Apart

• Recognized as a top‑performing, senior client partner with extensive professional networks in the Technology Industry.
• A bias for action with a pipeline growth mindset and a history of exceeding quota‑attainment targets.
• Executive presence that fosters collaboration with senior leaders, customers, and partners.
• Commitment to Milestone’s values of diversity, inclusion, client success, and operational excellence.

Compensation

Estimated Pay Range: $189,400.00 - $220,000.00 USD/yr.

We also offer comprehensive benefits options which vary depending on role, location, and employment type. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job‑related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.