Client Executive - Emerging Technologies and AI

NTT America, Inc.; Dallas (TX); On-site; USD 160,000 - 260,000; Full time

Job summary

NTT DATA Services in Dallas, TX seeks a Client Executive focusing on Emerging Technologies and AI. Lead a global team to manage $20M+ TCV contracts, align AI solutions with business value, and drive growth across the Logistics vertical.

You will translate technical concepts for C-level executives, identify AI use cases, and coordinate with Data Science, Engineering, Marketing, and Product teams to deliver strategic outcomes.

Qualifications

• Experience leading full-cycle, virtual/global teams with high annual TCV.
• Proven ability to articulate business value from AI/data solutions.
• Industry knowledge in Logistics and data center ops.
• Extensive experience selling IT services/NTT Data-type solutions.
• Strong client management, change implementation, and technology leverage.

Responsibilities

• Set long-term account vision and drive cross-functional solutions.
• Lead a dispersed team to deliver multi-year, multi-million dollar deals.
• Grow and optimize client relationships and leverage tech for competitive advantage.
• Demonstrate technical fit with solutions and present clear business value.
• Identify AI use cases and track KPIs to show ROI of deployments.
• Collaborate with Data Science, Engineering, Marketing, and Product teams.

Skills

Client management

Executive storytelling

Cross-functional leadership

Business-to-technical translation

Forecasting and P&L

Job description

Req ID: 381201

We are currently seeking a Client Executive - Emerging Technologies and AI to join our team in Dallas, Texas (US-TX), United States (US).

Job Responsibilities Include:

• Sets long term vision for account. Inspires global cross functional team to develop creative solutions for customer and is able to implement complex initiatives
• Build, manage, and measure a full cycle, virtual/geographically dispersed organization with annual TCV over ~$20M and promote an entrepreneurial environment focused on increasing market share and continued brand recognition and drive go-to-market sales approaches for various Logistics Infrastructure offerings
• Excel at Client Management, with the ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage
• Validate technical fit of solutions, deliver highly targeted product demonstrations, and explain complex architectures (such as LLMs, data flows, and APIs) in a way that directly correlates technology to business value
• Help clients identify new AI use cases, deploy solutions effectively, and track/communicate Key Performance Indicators (KPIs) to prove the financial return on investment (ROI) of AI implementations
• Partner internally with Data Science, Engineering, Marketing, and Product teams. Relay customer feedback and market demands directly to product roadmaps
• Understand our competitors, their client sponsors, their agendas, and counter strategies to displace them
• Navigate large, complex, geographically dispersed organizations at C-level
• Create success with P&L of ~$20M with financial management capabilities, including strong forecasting ability and growth strategies
• Create deals that align with the interests and business objectives of the client and have the ability to take a deal from structured to close
• Create awareness and interest in NTT DATA Services, develop regional account planning efforts and strategic account plan
• Develop and use collaborative relationships to facilitate the creation of new, marketable, solutions and offerings
• Effectively grow, position and sell business across the full NTT DATA portfolio to drive in year revenue and margin and obtain year over year growth.
• Analyzes trends across the account and develops plans to minimize and forecast churn
• Monitors and updates on pipeline and forecast status (‘Five to Forecast’) of each account/opportunity for current and future quarters
• Develops detailed understanding of commercial terms, and negotiates T and C's with assigned account with multiple stakeholders from IT to procurement functions.
• Drives customer contract renewals and negotiations to protect revenue
• Manages complex commercial offer and contract negotiations, leveraging internal resources as needed to obtain best commercial terms possible

Basic Qualifications:

• Minimum of 10 years of experience in building, managing, and measuring a full cycle, virtual/geographically dispersed organization with annual TCV in excess of $20M
• Working knowledge of modern data and AI ecosystems (e.g., OpenAI, AWS, Google Cloud, Microsoft, Databricks, or Snowflake)
• Minimum of 5 years in Logistics industry with knowledge of Infrastructure and Data center operations related to Logistics Industry
• Minimum of 8 years of experience selling NTT Data-type solutions and IT services to clients
• Minimum of 10 years of experience in Client Management, w/ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage
• Elite presentation and executive storytelling skills. Ability to bridge the gap between technical teams and non-technical business leaders.

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About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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