Client Executive, Commercial Risk- Middle Market

Baldwin Group Colleague, Inc.; Tampa (FL); On-site; USD 110,000 - 140,000; Full time

Job summary

The Baldwin Group in Tampa, FL seeks a Commercial Risk Client Executive to manage and service complex accounts at a strategic level, educating clients on missing or newly available coverage options.

You will coordinate with Account Management, Risk Mitigation, Claims Consulting, and Risk Analysts to ensure service standards and deliverables exceed client expectations while expanding trusted advisor relationships.

Qualifications

• Must hold or obtain a state insurance license within 90 days of hire.
• Minimum seven years of commercial insurance experience.
• Excellent verbal and written communication skills.
• Ability to analyze complex risk exposures and advise on coverage.
• Knowledge of insurance contracts and market conditions.
• Experience with loss-sensitive placements and captive structures (preferred).

Responsibilities

• Acquire and retain large, complex clients through deep understanding of risk and insurance architecture.
• Develop trusted partnerships with insurance company partners and broker representatives.
• Lead renewals with coverage and pricing comparisons, loss experience, and projected loss picks.
• Prepare complex submissions including loss picks, deductibles, endorsements, and exposures.
• Coordinate client teams to exceed service standards and deliverables.
• Assess audits to ensure accuracy between client and partner audits.
• Build trusting relationships with clients, partners, and advisors through integrity and expertise.
• Share insurance expertise to train and advise colleagues.

Skills

Excellent verbal and written comms

Risk analysis

Judgment and objectivity

Integrity and core values

Willingness to travel

Education

State license within 90 days

7+ years commercial insurance experience

CPCU/CIC/CRM/ARM (preferred)

Tools

Microsoft PowerPoint

Outlook

Excel

Word

Sagitta

Job description

The Baldwin Group is an award‑winning entrepreneur‑led insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management solutions.

Position Summary

The Commercial Risk Client Executive is responsible for the management and service of complex commercial accounts and functions at a strategic level to develop and retain consultative relationships with clients. He/she must also evaluate and educate clients on missing or newly available coverage options.

Principal Responsibilities

• Acquire and retain large, complex clients through a deep understanding of risk, risk mitigation, and insurance architecture, and communicate that knowledge in direct alignment with client operations.
• Develop trusted partnerships with key insurance company partners and broker representatives.
• Lead internal discussions on client renewals including coverage comparisons, pricing comparisons, historical loss experience, and projected loss picks.
• Prepare complex submissions for the marketplace, including loss picks, deductible stratification, endorsement requests, and exposure information.
• Coordinate client team—including Account Management, Risk Mitigation, Claims Consulting, and Risk Analysts—to ensure service standards and key deliverables exceed clients’ expectations.
• Assess final audits to ensure accuracy between client and insurance company partner audit teams’ identification of risk.
• Actively build trusting relationships with clients, insurance company partners and brokers, and the firm’s advisors, partners, and leaders through personal integrity and industry expertise.
• Share deep insurance expertise with firm’s advisors, account managers and other colleagues to advise, develop and train.

Education, Experience, Skills and Abilities Requirements

• Obtain and maintain a state insurance license or other required license within the first 90 days of employment.
• Minimum of seven (7) years of commercial insurance experience.
• Excellent verbal and written communication skills that inspire loyalty and commitment from others.
• Ability to analyze complex risk exposures, existing insurance coverages, and develop and communicate appropriate recommendations for clients and prospects through risk mapping.
• Exceptional technical knowledge of insurance coverage, contracts, insurance market conditions and carrier underwriting appetites with ability to adjust strategy to protect future interests.
• Experience in reviewing, placing and negotiating loss‑sensitive casualty and workers’ compensation placements, including captive structure, is preferred.
• Preferred industry specialization (Construction, Healthcare, Manufacturing, Wholesale Trade, Transportation, Retail Trade, Real Estate, Services, etc.).
• Make sound judgments and decisions based on objective analysis and multiple perspectives.
• Intermediate to advanced knowledge of Microsoft PowerPoint, Outlook, Excel, and Word.
• Working knowledge of Sagitta is preferred.
• Designations preferred, including CPCU, CIC, CRM, or ARM.
• Demonstrate the organization’s core values, exuding behavior aligned with corporate culture.

Special Working Conditions

Fast‑paced, multi‑tasking environment which will, at times, require travel.

EEO Statement

The Baldwin Group is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct.