Client Executive

TransUnion; Chicago, Northern (IL, KY); On-site; USD 92,000 - 154,000; Full time

Benefits offered by this job

Medical, dental, vision

HSA/FSA options

Life and AD&D

Paid parental leave

Job summary

TransUnion is seeking a Client Executive to own and grow strategic accounts in a remote role. You will manage day‑to‑day commercial relationships, develop account plans, forecast revenue, and coordinate across product, solutions, operations, pricing, and support.

You will build trust with client stakeholders, seek expansion opportunities, lead renewal discussions, and ensure a consistent client experience from discovery to post‑sale follow‑up. Travel 25%–50% may be required.

Qualifications

• Ability to manage assigned client relationships and execute account plans.
• Strong communication, presentation, negotiation, and follow‑up skills.
• Experience managing pipeline, forecasting revenue, and progressing opportunities through a structured sales process.

Responsibilities

• Own and execute account plans for assigned clients, including retention, growth, pipeline development, forecasting, and revenue delivery.
• Build strong relationships with client stakeholders and serve as the primary commercial point of contact for day‑to‑day account activity.
• Develop a clear understanding of each client’s business priorities, operational challenges, and growth objectives to position relevant TU solutions.
• Coordinate internal resources across product, solutions consulting, operations, legal, pricing, implementation, and support teams to deliver a consistent client experience.
• Manage opportunity progression from discovery through proposal, negotiation, contracting, implementation handoff, and post‑sale follow‑up.
• Maintain accurate pipeline, account notes, forecasts, and key client activity updates in required sales systems.
• Identify expansion opportunities by monitoring client usage, market signals, competitive activity, performance trends, and client feedback.

Skills

Client relationships

Account planning

Sales forecasting

Negotiation

Cross-functional coordination

Job description

The Client Executive (CE) will report into a sales VP Industry Executive, and be responsible for managing and growing assigned client relationships, driving revenue through strategic account planning, disciplined sales execution, and strong coordination across TransUnion resources. The CE owns the day-to-day commercial relationship, understands client business issues, identifies growth opportunities, and ensures TU solutions deliver measurable value for clients. This is a remote position which may require occasional in‑person attendance at work‑related events at the discretion of management.

Role Overview and Core Responsibilities

Own and execute account plans for assigned clients, including retention, growth, pipeline development, forecasting, and revenue delivery.

Build strong relationships with client stakeholders and serve as the primary commercial point of contact for day‑to‑day account activity.

Develop a clear understanding of each client’s business priorities, operational challenges, and growth objectives to position relevant TU solutions.

Coordinate internal resources across product, solutions consulting, operations, legal, pricing, implementation, and support teams to deliver a consistent client experience.

Manage opportunity progression from discovery through proposal, negotiation, contracting, implementation handoff, and post‑sale follow‑up.

Maintain accurate pipeline, account notes, forecasts, and key client activity updates in required sales systems.

Identify expansion opportunities by monitoring client usage, market signals, competitive activity, performance trends, and client feedback.

Prepare for and participate in client meetings, business reviews, renewal discussions, and key sales events.

Escalate client risks, service concerns, pricing issues, and product needs early to protect the relationship and keep execution moving forward.

Required Knowledge and Experiences

Ability to manage assigned client relationships and execute account plans.

Strong communication, presentation, negotiation, and follow‑up skills.

Proven ability to build trust‑based relationships with clients and internal partners.

Strong problem‑solving skills with the ability to identify client needs and match them to practical solutions.

Experience managing pipeline, forecasting revenue, and progressing opportunities through a structured sales process.

Ability to coordinate cross‑functional teams and communicate clearly on priorities, risks, and next steps.

Working knowledge of data, analytics, financial services, credit, risk, or fraud solutions.

Travel: 25% to 50% of the time, based on client needs.

Benefits that support every part of your life:

For Your Health:

• Enjoy day‑one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
• Spousal, domestic partner, and other eligible dependent coverage is available on select plans.
• Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection:

• We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑and‑long‑term disability.
• You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Family:

• From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter.
• Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.

For Your Future:

• Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP).
• Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.

For You:

• Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness:

• Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced.

As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration‑related employment benefit for this position. Applicants must be authorized to work in the United States on a full‑time basis without the need for employer support or sponsorship now or in the future.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

Pay Scale Information:

The U.S. base salary range for this position is $92,250.00 - $153,750 annually. This position is eligible for both base pay and commission earnings. TransUnion commission targets are generally 20% – 50% of base salary and may vary based on position. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job‑related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Certain positions may be also eligible for long‑term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting‑edge technology.

TransUnion’s Internal Job Title: CE II, Account Dev - Direct Sales Company: TransUnion LLC