Client Enrollment & Workshop Coordinator

Cocheco Elder Law Associates, PLLC; Dover (NH); On-site; USD 42,000 - 56,000; Full time

Job summary

Cocheco Elder Law Associates, PLLC in Dover, NH is seeking a Client Services Enrollment Specialist to coordinate client enrollment, manage community relationships, and drive referrals. You will be the first contact for new callers, schedule workshops, enroll attendees, and support attorneys while maintaining confidential client information and efficient operations.

The role requires strong sales/enrollment skills, advanced admin/tech abilities, and proficiency with Microsoft Office.

Qualifications

• Associate degree or high school diploma with 2–3 years in member/client services or sales.
• Strong sales and enrollment abilities paired with solid administrative skills.
• Experience with Microsoft Office; proficient typing and data entry efficiency.
• Ability to document, manage files, draft basic legal documents and forms.
• Excellent written and verbal communication; maintain confidentiality.

Responsibilities

• Manage professional and community relationships; meet needs and expectations.
• Set and monitor referral goals; work with marketing to achieve targets.
• Follow up with cancelled/no-show appointments and reschedule timely.
• Provide high-quality customer service to clients and families.
• First contact for new callers; enroll into workshops or meetings.
• Schedule office appointments and confirmations for workshops/meetings.
• Convert attendees to vision meetings and perform timely follow-ups.

Skills

Sales skills

Enrollment skills

Administrative skills

Office software

Typing 35–40 wpm

Data entry

Project management

Legal document drafting

Confidentiality

Communication skills

Education

Associate degree or high school diploma

Tools

Microsoft Office Suite

Job description

Cocheco Elder Law Associates, PLLC in Dover, NH is seeking a Client Services Enrollment Specialist to coordinate client enrollment, manage community relationships, and drive referrals. You will be the first contact for new callers, schedule workshops, enroll attendees, and support attorneys while maintaining confidential client information and efficient operations.

The role requires strong sales/enrollment skills, advanced admin/tech abilities, and proficiency with Microsoft Office.