Client Enrollment Specialist- 100% Virtual on Your Schedule

Freddie Mac; Pawtucket (RI); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company in Virtual Customer Service is offering a 100% remote position that emphasizes flexibility and work-life balance. The role involves assisting clients and requires excellent communication and problem-solving skills. Training sessions will be provided to enhance your expertise, making this an excellent opportunity for candidates seeking growth in a dynamic environment.

Benefits

Flexible schedule

100% remote position

Health insurance reimbursement

Access to industry-leading resources

Weekly training sessions

Qualifications

• Experience in a customer service role preferred.
• Must be self-driven and enthusiastic.
• Ability to learn and adapt quickly.

Responsibilities

• Assist existing and prospective clients by providing exceptional service.
• Communicate effectively with clients to understand their needs.
• Collaborate with team members and work independently.

Skills

Communication

Problem-Solving

Active Listening

Adaptability

Self-Driven

Job description

Employer Industry: Virtual Customer Service

Why consider this job opportunity:
- Flexible schedule allowing for a work-life balance
- 100% remote position, enabling you to work from home
- Weekly training sessions led by industry leaders
- Health insurance reimbursement provided
- Access to industry-leading resources and technology
- Opportunity to assist and engage with multiple clients daily

What to Expect (Job Responsibilities):
- Assist existing and prospective clients by providing exceptional service and product knowledge
- Communicate effectively with clients to understand their needs and resolve issues
- Adapt quickly to changing situations and client requirements
- Collaborate with team members while also being able to work independently
- Participate in weekly training sessions to enhance skills and knowledge

What is Required (Qualifications):
- Excellent communication skills, including active listening and problem-solving abilities
- Ability to learn, adapt, and adjust on-the-go
- Strong work ethic with a drive to succeed
- Must be self-driven and enthusiastic
- Experience in a customer service role is preferred

How to Stand Out (Preferred Qualifications):
- Previous experience in a virtual customer service environment
- Familiarity with industry-leading technology and resources
- Demonstrated ability to work well in a team setting
- Proven track record of problem-solving and adapting to new challenges

#CustomerService #RemoteWork #FlexibleSchedule #CareerGrowth #TrainingProvided

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