Client Enrollment Specialist- 100% Virtual on Your Schedule

Freddie Mac; Durham (NC); Remote; USD 40,000 - 60,000; Full time

Job summary

Freddie Mac propose une opportunité de service à la clientèle entièrement à distance, permettant un équilibre entre vie professionnelle et vie privée. Vous serez responsable d'assister les clients, de gérer plusieurs interactions, et de collaborer avec votre équipe pour améliorer la satisfaction client. Ce rôle requiert de solides compétences en communication et un haut niveau d'adaptabilité dans un environnement dynamique.

Benefits

Horaires flexibles

Formation hebdomadaire

Assurance vie

Remboursement des frais de santé

Qualifications

• Excellentes compétences en communication, y compris l'écoute active et la capacité de résoudre des problèmes.
• Capacité à apprendre et à s'adapter dans un environnement rapide.
• Esprit d'équipe et attitude autonome.

Responsibilities

• Assister les clients existants et potentiels avec un service exceptionnel et des connaissances sur les produits.
• Gérer plusieurs interactions avec les clients tout au long de la journée avec enthousiasme et professionnalisme.
• Collaborer avec les membres de l'équipe pour améliorer la satisfaction des clients.

Skills

Communication

Écoute active

Résolution de problèmes

Éthique du travail

Adaptabilité

Job description

Employer Industry: Virtual Services

Why consider this job opportunity:
- Flexible schedule that allows for a work-life balance
- 100% remote position, providing the comfort of working from home
- Weekly training sessions led by top leaders in the industry
- Comprehensive benefits, including life insurance and health insurance reimbursement
- Opportunity to build a career while making a positive impact on clients

What to Expect (Job Responsibilities):
- Assist existing and prospective clients by providing outstanding service and product knowledge
- Manage multiple client interactions throughout the day with enthusiasm and professionalism
- Adapt and adjust to various client needs and requests as they arise
- Collaborate with team members to enhance service delivery and client satisfaction
- Participate in weekly training sessions to develop skills and knowledge

What is Required (Qualifications):
- Must demonstrate excellent communication skills, including active listening and problem-solving abilities
- Ability to learn, adapt, and adjust in a fast-paced environment
- Strong work ethic with a drive to succeed
- Experience working well both individually and as part of a team
- Enthusiastic and self-driven attitude

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role
- Familiarity with virtual work environments and remote communication tools
- Strong organizational skills and attention to detail
- Ability to handle multiple tasks and prioritize effectively

#VirtualWork #CustomerService #RemoteOpportunity #CareerGrowth #FlexibleSchedule

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.