Client Engagement Manager

Morpheus Talent Solutions; United States; Hybride; USD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Equity

Performance bonus

Medical, dental, vision

401(k)

Résumé du poste

Morpheus Talent Solutions is seeking an Engagement Manager to own high-impact AI data generation projects in healthcare and clinical domains. You will serve as the day‑to‑day contact for customers, coordinating with internal teams to ensure high quality, speed and reliability.

You will manage a book of business across seniority levels, with opportunities for autonomy and greater commercial ownership as you progress.

Qualifications

• 2 to 6 years owning outcomes in human data operations or similar roles.
• Strong executor skilled in end-to-end project delivery.
• Experience managing relationships with demanding, technical customers.
• Detail-oriented and able to work in regulated environments.
• Clear, structured communication across technical and non-technical audiences.
• Independent with accountability and urgency.
• Healthcare or life sciences background not required; consulting backgrounds welcomed with data or tech exposure.

Responsabilités

• Own day-to-day client relationships with foundation model companies, life sciences organizations and research labs.
• Own a book of business with accountability for revenue, margin, retention and expansion.
• Lead end-to-end creation and delivery of advanced AI model training datasets.
• Coordinate distributed teams of clinical and life sciences experts.
• Maintain high quality standards through guidelines and QA processes.
• Contribute to proposals, dataset development and benchmark creation.
• Improve operational systems to increase speed, quality and consistency.
• Senior level: own deal scoping, pricing, expansion planning and P&L for your book.

Connaissances

Client relationships

Project delivery

Data operations

Healthcare / life sciences

Regulatory environments

Pricing / deals

Team coordination

Description du poste

Competitive base + performance bonus + equity

New York or San Francisco (Hybrid, 3 days per week in office)

Morpheus are partnered with a profitable, hyper-growth expert network that is building the high-quality human data behind the next generation of frontier AI models.

The Company

They connect leading organizations with trusted experts across a wide range of knowledge domains, handling screening, compliance, scheduling and payments so knowledge sharing stays focused on real impact. Their network includes thousands of clinicians, pharma scientists, biologists and life sciences specialists, and they are now a go‑to partner for foundation model companies and research labs that need genuinely white‑glove human data.

Demand is outpacing capacity, and they are growing their Expert Data Services team to keep up. This is an opportunity to join at an exciting inflection point, with equity at an attractive stage ahead of the next phase of growth.

This role is based in New York or San Francisco on a hybrid basis, but they are open to fully remote candidates anywhere in the US for the right person.

The Role

As an Engagement Manager, you will own the execution and delivery of high‑impact AI data generation and model improvement projects in healthcare and clinical domains, while acting as the day‑to‑day point of contact for your customers. You will work closely with clients and internal teams to make sure projects land with high quality, speed and reliability.

They are hiring across a range of seniority levels. At every level, you will own client relationships and project delivery. More senior hires will run their own book with significant autonomy, taking on greater ownership of commercial outcomes and customer strategy.

What you'll do

• Own day‑to‑day client relationships with foundation model companies, life sciences organizations and research labs, acting as a trusted partner
• Own a book of business, with accountability for revenue, margin, retention and expansion
• Lead end‑to‑end creation and delivery of advanced AI model training datasets
• Coordinate distributed teams of clinical and life sciences experts
• Maintain high quality standards through strong guidelines and QA processes
• Contribute to proposals, proactive dataset development and benchmark creation
• Improve operational systems to increase speed, quality and consistency
• Senior level: own deal scoping, pricing, expansion planning and P&L for your book

What you'll bring

• 2 to 6 years owning outcomes in human data operations, consulting, strategy or another fast‑paced, operationally heavy role
• A strong executor who enjoys owning complex projects end to end
• Confident owning relationships with demanding, technical customers
• Detail‑oriented and quality‑focused, especially in regulated environments
• A clear, structured communicator across technical and non‑technical audiences
• Able to operate independently with accountability and urgency
• Hungry, scrappy and low ego, happy to get into the weeds
• Human data or AI data experience is a strong plus. A healthcare or life sciences background is not required
• Consulting backgrounds are welcome, particularly with data or tech exposure

Why this role

• Work directly with frontier AI teams, life sciences technology leaders and top research labs
• Real impact: your work will influence care quality, clinical outcomes and the development of novel drugs
• Genuine ownership of both client relationships and delivery from day one
• Career acceleration toward GM, Head of Operations or leadership of a major business line
• A collaborative, partnership‑style leadership team rather than a prescriptive one
• Competitive base salary with a performance‑based bonus
• Equity
• Medical, dental and vision coverage
• 401(k)
• Monthly wellness and fitness stipend
• Paid time off plus company holidays
• Annual company off‑sites
• Parent‑friendly policies and paid family leave

Initial screen, followed by interviews with the Head of Expert Data Services, a joint session with the wider team, and a final conversation with the CEO.