Client Engagement & Digital Marketing Specialist

Newhorizonscareergroup; Johnson City (TN); On-site; USD 42,000 - 62,000; Part time

Job summary

Newhorizonscareergroup seeks a Marketing & Client Engagement Specialist to support digital outreach, client relationships, and engagement activities centered around destinations, experiences, and client services. This role emphasizes connecting with people, creating engaging content, and helping clients explore options based on interests and needs.

The position is remote-friendly with structured training and ongoing role-specific development.

Qualifications

• Strong written and verbal communication skills.
• Creative content development for digital channels.
• Excellent interpersonal and relationship-building abilities.
• Experience with social media and online communication.
• Interest in researching destinations, experiences, and client options.
• Strong organizational and time-management skills.
• Ability to work independently and manage multiple priorities.
• Willingness to learn new digital tools and platforms.
• Attention to detail and reliable follow-through.
• Marketing, social media, communications, customer service, or hospitality experience welcomed but not required.

Responsibilities

• Create and share digital content to inform and engage clients.
• Highlight destinations, accommodations, experiences, and services through digital marketing.
• Support social media marketing and online engagement.
• Research destinations, experiences, seasonal opportunities relevant to client interests.
• Build and maintain relationships with prospective and existing clients.
• Respond professionally to inquiries via social media, referrals, and outreach.
• Communicate with clients to understand interests and service needs.
• Research and provide relevant information and options based on client interests.
• Follow up with prospective clients and maintain ongoing communication.
• Promote destinations, experiences, services, and special opportunities.
• Support referral/relationship-based marketing activities.
• Maintain consistent and professional communication across digital platforms.
• Track engagement/outreach to identify topics generating client interest.
• Maintain organized records of client communications and outreach.

Skills

Written & Verbal Communication

Content Creation

Relationship Building

Social Media Proficiency

Destination Research

Organizational Skills

Time Management

Independent Work

Digital Tools Learner

Marketing Experience Helpful

Job description

Newhorizonscareergroup seeks a Marketing & Client Engagement Specialist to support digital outreach, client relationships, and engagement activities centered around destinations, experiences, and client services. This role emphasizes connecting with people, creating engaging content, and helping clients explore options based on interests and needs.

The position is remote-friendly with structured training and ongoing role-specific development.