Client Engagement & Crisis Support Specialist

Avenues Recovery; Fort Collins (CO); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Accident

Critical Illness

Hospital Indemnity

Voluntary Short-Term Disability

Voluntary Long-Term Disability

Employer-Paid Life and AD&D

LifeTime Benefit Term Insurance with L

Legal Coverage

Pet Insurance

Identity Theft Protection

Employer-Paid Employee Assistance

Job summary

Avenues Recovery Center in Fort Collins, CO is seeking a Client Engagement Specialist to build strong relationships with clients seeking treatment and coordinate care across detox and residential programs.

In this role you will respond to crises, document interactions, and work with staff to ensure safe supervision while maintaining a compassionate, patient-centered approach. We offer generous benefits including 401K and health coverage.

Qualifications

• High School Diploma or GED preferred.
• One-year experience in treatment industry preferred.
• If in recovery, a min. one-year period of sustained sobriety is required.
• Excellent interpersonal and oral/written communication skills.
• Strong organizational and administrative skills.
• Natural leadership abilities.

Responsibilities

• Engage directly with clients, developing relationships and securing commitment to treatment.
• Conduct client crisis interventions as needed to prevent their leaving treatment AMA
• Facilitate group occasionally to maintain understanding of community needs and challenges
• Collaborate with, direct and train client support staff in crisis intervention and safe supervision
• Record all client interactions, reports, observations, and interventions in client charts

Skills

Interpersonal communication

Oral and written communication

Organizational skills

Leadership abilities

Education

High School Diploma or GED

Job description

Avenues Recovery Center in Fort Collins, CO is seeking a Client Engagement Specialist to build strong relationships with clients seeking treatment and coordinate care across detox and residential programs.

In this role you will respond to crises, document interactions, and work with staff to ensure safe supervision while maintaining a compassionate, patient-centered approach. We offer generous benefits including 401K and health coverage.