Client Engagement & Crisis Support Specialist

Avenues Recovery Center; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K with match

Medical Insurance

Dental

Vision

Accident Insurance

Critical Illness

Hospital Indemnity

Short-Term Disability

Long-Term Disability

Life & AD&D

LTC Insurance

Legal Coverage

Pet Insurance

Identity Theft Protection

Employee Assistance Program

FSA

Job summary

Avenues Recovery Center is hiring a Client Engagement Specialist to build trusted relationships with clients and guide them toward treatment options. You will support adherence to care plans, monitor progress, and help families navigate the recovery process.

The role emphasizes strong communication, organization, and teamwork within a caring, patient-focused environment. Join a nationwide network with a mission to transform lives through evidence-based programs.

Qualifications

• High School Diploma or GED preferred.
• 1 year experience in treatment industry preferred.
• If in recovery, a min. 1 year sobriety is required.
• Excellent interpersonal and oral/written communication skills.
• Strong organizational and administrative skills.
• Natural leadership abilities.

Responsibilities

• Engage directly with clients, developing relationships and securing commitment to treatment.
• Conduct client crisis interventions as needed to prevent their leaving treatment AMA.
• Facilitate group occasionally to maintain understanding of community needs and challenges.
• Collaborate with, direct and train client support staff in crisis intervention and safe supervision.
• Record all client interactions, reports, observations, and interventions in client charts.

Skills

Interpersonal skills

Oral & written comms

Organizational skills

Leadership abilities

Education

High School Diploma or GED

Job description

Avenues Recovery Center is hiring a Client Engagement Specialist to build trusted relationships with clients and guide them toward treatment options. You will support adherence to care plans, monitor progress, and help families navigate the recovery process.

The role emphasizes strong communication, organization, and teamwork within a caring, patient-focused environment. Join a nationwide network with a mission to transform lives through evidence-based programs.