Client Due Diligence Specialist I

CAF America; United States; Hybrid; USD 48,000 - 62,000; Full time

Job summary

CAF America, a leader in cross-border giving, seeks a GSG Client Specialist I – Due Diligence to manage daily charity verifications and risk assessments. You will support client programs, ensure timely processing, and apply regulatory knowledge to Expenditure Responsibility, AML, and sanctions controls.

The role emphasizes strong organization, clear communication with charities, and collaboration within the Grant Services team. A Bachelor's degree and 1–2 years' relevant experience are expected.

Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• 1–2 years of relevant experience in due diligence, risk analysis or compliance.
• Demonstrated complex situational analysis and prioritization abilities.
• Highly organized with strong attention to detail and client focus.

Responsibilities

• Provides day-to-day support to CAF America clients and their charity partners, ensuring service excellence and policy compliance.
• Maintains professionalism and client-focused communication with clients and charities to ensure SLA compliance.
• Performs charity due diligence, risk assessments, and essential grant services tasks.
• Understands Donor Advised Fund rules and applies them to CAF America workflows.
• Keeps up-to-date with regulatory requirements related to grantmaking, AML, sanctions, and related regimes.
• Supports associates with administrative responsibilities as needed.

Skills

Client service

Risk assessment

Regulatory compliance

Communication

Time management

Education

Bachelor’s degree

Tools

MS Office

MS Teams

Salesforce

Job description

CAF America, a leader in cross-border giving, seeks a GSG Client Specialist I – Due Diligence to manage daily charity verifications and risk assessments. You will support client programs, ensure timely processing, and apply regulatory knowledge to Expenditure Responsibility, AML, and sanctions controls.

The role emphasizes strong organization, clear communication with charities, and collaboration within the Grant Services team. A Bachelor's degree and 1–2 years' relevant experience are expected.