Client-Driven Account & Program Manager

Atlas; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

Atlas in Phoenix, AZ seeks an Account & Program Manager who will serve as the focal point for customers, coordinating schedules, POs, and program changes to keep deliveries on track.

You will work with cross-functional teams across supply chain, engineering, and manufacturing to resolve issues, manage forecasts, and support continuous process improvements in a fast-paced aviation environment.

Qualifications

• Education/Experience: High school diploma or GED; or two to four years related experience and/or training; or equivalent combination.
• Specialized Training: 3+ years of Account & Program Management experience.
• MRP or ERP system experience beneficial.
• Machine shop understanding a plus.
• Aviation background helpful.

Responsibilities

• Communicates and coordinates with customers regarding schedule changes, ECOs, requirements and delivery schedules.
• Maintains positive relationships with buyers and customers.
• Rectifies internal and external issues in a timely manner.
• Monitors POs, special items, and charges; validates customer POs and change orders.
• Conveys customer feedback to PMC internal stakeholders on priorities, quality, and ECRs.
• Updates delivery schedule status daily and escalates problems to appropriate departments.
• Supports Andon Walks and reviews obsolete inventory as needed.
• Prepares data for and attends required meetings and monitors forecast.

Skills

Account management

Program management

Customer communication

Cross-functional collaboration

Education

High school diploma or GED

Two to four years related experience

Tools

MRP/ERP systems

Machine shop knowledge

Aviation background

Job description

Atlas in Phoenix, AZ seeks an Account & Program Manager who will serve as the focal point for customers, coordinating schedules, POs, and program changes to keep deliveries on track.

You will work with cross-functional teams across supply chain, engineering, and manufacturing to resolve issues, manage forecasts, and support continuous process improvements in a fast-paced aviation environment.