Client Development Representative, Healthcare (Houston)

inmar; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Inmar is seeking a Sales and Client Development professional to drive new client acquisition in healthcare, focusing on hospitals and pharmacies. You will present and tailor our Rx Returns and Compliance Solutions, while nurturing existing relationships to upsell offerings.

The role requires 2+ years in healthcare sales or related fields, proficiency with Microsoft and Google tools, and a valid driver’s license for territory travel.

Qualifications

• Associate degree required; bachelor's preferred.
• 2+ years in sales, client development, or territory management.
• Healthcare or related industry experience is a plus.
• Proficiency with Microsoft and Google Suite; CRM experience preferred.
• Valid driver's license required; driving is an essential function.

Responsibilities

• Actively prospect and engage new clients in healthcare, including hospitals and independent pharmacies, plus supply chain and procurement teams.
• Schedule and conduct sales presentations for Rx Returns and Compliance Solutions, identifying client needs and tailoring solutions.
• Nurture and grow relationships with current clients, upsell products and services to increase account value.
• Maintain a consistent pipeline through proactive outreach and follow-ups with potential leads.
• Serve as main contact for clients, ensuring timely responses and education on compliance and services.
• Travel within territory to provide on-site support for pharmaceutical returns and compliant practices.
• Maintain deep understanding of client needs to deliver tailored solutions and foster long-term relationships.
• Update and manage client interactions in CRM; use data to inform sales strategies.

Skills

Sales

Client development

Territory management

Education

Associate's degree

Bachelor's degree preferred

Tools

Microsoft Suite

Google Workspace

Salesforce

Job description

Key Responsibilities

Sales and Client Development (70%)

• Actively prospect and engage new clients in the healthcare industry, particularly hospital and independent retail pharmacies, as well as supply chain and procurement teams.
• Schedule and conduct impactful sales presentations to showcase Inmar's Rx Returns and Compliance Solutions, identifying client needs and offering tailored solutions.
• Nurture and grow relationships with current clients, identifying opportunities to upsell additional products and services to increase account value.
• Maintain a consistent pipeline of sales opportunities through proactive outreach and follow-up with potential leads.

Customer Service and Territory Management (30%)

• Serve as the main point of contact for clients, ensuring timely responses to inquiries and providing ongoing education on regulatory compliance and service offerings.
• Travel within the assigned territory to provide on-site support for pharmaceutical returns, ensuring clients are equipped with the tools and knowledge necessary for compliant returns.
• Maintain a deep understanding of clients' needs to deliver tailored solutions and ensure customer satisfaction, fostering long‑term relationships.

Sales Activity and CRM Maintenance

• Consistently update and manage client interactions and sales activities within CRM systems to ensure accurate tracking of prospects and ongoing customer engagement.
• Use CRM data to identify key trends and insights to inform and refine sales strategies, ensuring optimal performance in the territory.

Qualifications

• Education: Associate's degree required; Bachelor's preferred.
• Experience: 2+ years in sales, client development, or territory management, with a focus on healthcare or related industries.
• Technical Skills: Proficiency in Microsoft and Google Suite; experience with Salesforce or other CRM platforms preferred.
• A valid driver's license and acceptable driving record are required because driving is an essential function of this role. Alternate transportation would not provide comparable efficiency.

Additional Responsibilities

• Comply with all company policies and standards.
• Perform other sales‑related duties as assigned.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

While performing the duties of this job, the associate is:Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.Occasionally required to stand, kneel or stoop, and lift and/or move up to 40-50 pounds.Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.

Occasionally: Job requires this activity up to 33% of the timeFrequently: Job requires this activity between 33% - 66% of the timeRegularly: Job requires this activity more than 66% of the time

As an Inmar Associate, you

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short‑term and long‑term needs, requirements and exceed their expectations.
• Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
• Understand that results are important and focus on turning mission into action to achieve results following the principles of Agile Execution w