Client Development Representative

Netsmart; Overland Park (KS); On-site; USD 50,000 - 70,000; Full time

Job summary

Netsmart is seeking a Client Development Representative in Overland Park, Kansas to play a crucial role in expanding our impact in the human services space. Responsibilities include generating new business through phone outreach, building relationships with C-suite leaders, and managing a pipeline of client opportunities.

The ideal candidate will have a Bachelor's degree or equivalent experience and at least two years of sales experience. Strong communication and presentation skills are essential, as you will engage with clients and help them explore tailored solutions.

Qualifications

• Bachelor’s degree or equivalent relevant work experience.
• At least 2 years of sales experience.
• Exceptional written and verbal communication skills.
• Effective presentation skills.

Responsibilities

• Generate new business opportunities by seeking new clients.
• Qualify leads from executive calling program.
• Understand client’s business needs and suggest solutions.
• Manage and grow existing pipeline through contact with prospects.
• Setup and deliver demos for prospective clients.
• Maintain and provide weekly reports.

Skills

Sales experience

Communication skills

Presentation skills

Relationship building

Education

Bachelor’s degree or equivalent work experience

Tools

Salesforce CRM

Job description

Position Overview

As a Client Development Representative at Netsmart, you’ll play a key role in expanding our impact by bringing new clients into our network and introducing innovative solutions within the human services space. This role focuses on building relationships with C‑suite leaders, leading product demonstrations, and guiding organizations through tailored pricing and solution options. You’ll own your territory end‑to‑end, including developing and executing your go‑to‑market strategy and driving consistent outbound prospecting to build a strong pipeline. You’ll manage a high volume of opportunities while proactively sourcing new business, all within a supportive, high‑performing team environment. Ideal candidates are growth‑oriented, detail‑driven, and entrepreneurial, with strong communication and presentation skills and a passion for making a difference in the communities we serve.

Responsibilities

• Generate new business opportunities by seeking new clients via phone calls.
• Qualify leads from executive calling program as well as proactive target‑based prospects.
• Understand client’s business needs and suggest appropriate solutions to match those needs.
• Manage and grow existing pipeline through regular, direct contact with prospects as well as researching new market segments and opportunities.
• Setup and deliver demos for prospective clients.
• Handle multiple projects, functions and priorities with high level of effectiveness.
• Maintain and provide weekly reports.

Qualifications

Required:

• Bachelor’s degree or equivalent relevant work experience.
• At least 2 years of sales experience or successful completion of the Client Representative program.
• Exceptional written and verbal communication skills.
• Effective presentation skills, including presentations in a sales capacity.
• Strong interpersonal skills with outstanding relationship building skills.
• Effectively collaborate and communicate with all levels of management and cross‑functional teams.

Preferred:

• Salesforce CRM experience.
• Sales Territory management experience.
• Technology experience with emphasis on health and human services or post acute marketplace experience.
• Care provider in the health and human services or post acute provider marketplace experience.

Equal Employment Opportunity Statement

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. Netsmart celebrates diversity and is committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug‑free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post‑offer candidates are required to successfully complete a pre‑employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of a valid prescription to Netsmart’s third‑party screening provider. All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position. Netsmart’s Job Applicant Privacy Notice may be found on their website. Learn more about your EEO rights under the law (in Spanish).