Client Delivery Manager

Aristocrat Leisure; Lansing (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Aristocrat Leisure is seeking a Client Delivery Manager to drive flawless execution of iGaming products across markets. You will lead end-to-end delivery, collaborate with Product, Engineering, Compliance, and Commercial teams, and ensure launches meet quality and regulatory requirements.

In this client-facing role, you will manage dependencies, communicate risks and progress, and coordinate with external partners to ensure market readiness and successful deployments.

Qualifications

• 5+ years in delivery, program or project management for digital products.
• Experience with iGaming, gaming, or digital platforms is a plus.
• Proven ability to manage end-to-end delivery in cross-functional settings.
• Strong communication and stakeholder management skills.
• Familiarity with regulated environments or compliance considerations.

Responsibilities

• Own end-to-end delivery of iGaming initiatives including product releases and market launches.
• Coordinate Product, Engineering, Compliance and Commercial teams to meet plans and timelines.
• Track progress, manage dependencies, and resolve blockers.
• Ensure deliverables meet quality, regulatory and operational standards.
• Serve as primary delivery contact for clients, operators and external partners.
• Represent Aristocrat in client meetings and progress updates.
• Maintain clear status updates and risk reporting.
• Support market readiness activities and regulatory certifications.

Skills

Delivery/PM

Program management

Cross-functional coordination

Client-facing

Agile methodologies

Jira

Confluence

Tools

Jira

Confluence

Job description

Are you ready to make a significant impact at Aristocrat, a leader in gaming content and technology? As our Client Delivery Manager, you'll drive the flawless execution of iGaming products and initiatives across multiple markets. This key role guarantees products, features, and market launches are delivered on time, meet quality standards, and follow regulatory requirements. You'll represent Aristocrat confidently in a client-facing role, collaborating with Product, Engineering, Compliance, and Commercial teams. This is your chance to join an ambitious team committed to delivering world-class solutions!

What You'll Do

• Take full responsibility for the complete delivery of iGaming initiatives, encompassing product releases, integrations, client onboarding, and market launches.
• Coordinate cross-functional teams (Product, Engineering, Compliance, Commercial) to ensure synchronized progress according to plans and timelines.
• Track delivery progress, manage dependencies, and proactively resolve blockers.
• Ensure deliverables meet quality, regulatory, and operational standards.
• Act as a primary delivery point of contact for clients, operators, and external partners.
• Represent Aristocrat with confidence during client meetings, progress updates, and problem-solving conversations.
• Build strong, positive relationships with external collaborators, ensuring clear communication and expectation management.
• Manage delivery commitments and ensure transparent communication of timelines, risks, and changes.
• Support and coordinate market readiness activities, ensuring all delivery components (product, compliance, integrations) are aligned.
• Work with Compliance and Operations to ensure regulatory and certification requirements are met.
• Ensure readiness for the launch, including alignment with collaborators and resolution of any issues.
• Maintain clear visibility of delivery status, risks, and achievements through structured reporting.

What We're Looking For

• 5+ years of experience in delivery, program management, or project management, ideally within iGaming, gaming, or digital platforms.
• Proven experience managing end-to-end delivery in cross-functional environments.
• Experience working directly with external clients or partners in a delivery capacity.
• Strong understanding of software delivery lifecycles and Agile methodologies.
• Experience with regulated environments or working within required guidelines is highly desirable.
• Familiarity with tools such as Jira, Confluence, or similar delivery tracking systems.
• Client-facing confidence with excellent communication and collaborator management skills.
• Strong organizational and coordination skills, with attention to detail.
• Ability to prioritize tasks in a fast-paced environment.
• Proactive problem solver with strong risk management capability.

Compensation Philosophy

We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location. Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits. Specific details about compensation and benefits for this position will be discussed during the recruitment process.

About Aristocrat Leisure Limited

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Listed on the Australian Securities Exchange (ASX), Aristocrat (ASX code: ALL) is headquartered in Sydney, Australia, with over 7300 employees working in more than 20 locations across the globe. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, mobile games and online real money games, including iLottery. Aristocrat has seven corporate functions and three reporting segments that span regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day. Across our global enterprise, Aristocrat aims to create long-term sustainable value for all stakeholders by upholding our core values and producing the world’s best gaming content. Our people-first mindset prioritises the safety and wellbeing of our people. We have ambitions to be an industry leader in responsible gameplay and we invest in employees’ development and offer career pathways, so they have what they need to do their best work at Aristocrat. Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us every day. We are excited about the future of Aristocrat and united by our mission and we invite everyone to join us as we bring joy to life through the power of play!

Equal Employment Opportunity

Aristocrat Leisure Limited or its affiliates worldwide provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any protected characteristic, such as race, color, sex, religion, national origin, physical or mental disability, genetic characteristic, pregnancy, breastfeeding or related medical condition, sexual orientation, gender identity, gender expression, ancestry, citizenship, age, marital, military and veteran status, or any other characteristic prohibited by local, state/provincial or federal law. If you need assistance or accommodation applying for a position, please reach out to [e-mail].

Sustainability

Our Sustainability report provides information on the progress we’ve made each year, across our four strategic sustainability pillars – Good Governance & Responsible Business, Empowering Safer Play (formerly responsible gameplay), Operational Sustainability & Climate, and People & Community. You can read more about our progress here: https://www.aristocrat.com/sustainability/