Client Delivery & Growth Director

Agile Brains Consulting; Northern (KY); Hybrid; USD 110.000 - 150.000; Vollzeit

Zusammenfassung

Agile Brains Consulting seeks a Client Delivery Services Director to own end-to-end client engagements, ensuring on-time, on-scope delivery and strong renewal health. You will oversee SOWs, invoicing, milestones, and stakeholder relationships while partnering with Sales to identify expansion opportunities and manage a delivery network.

The role focuses on delivery and sales outcomes, not day-to-day project execution, reporting to senior leadership and guiding the service teams to meet

Qualifikationen

• Experience overseeing delivery of software projects and professional services.
• Ability to manage client accounts, SOW lifecycle, and renewals.
• Strong written and verbal communication with senior stakeholders.
• Experience coordinating with consultants, subcontractors, or service providers.
• Familiarity with invoicing, billing cycles, and commercial mechanics.

Aufgaben

• Own the delivery health of each client engagement across all practices.
• Serve as senior point of contact for client stakeholders and escalations.
• Oversee invoicing and billing tied to SOW milestones.
• Identify expansion opportunities and hand off to Sales.
• Coordinate scheduling and resourcing across engagements.
• Maintain trusted relationships to protect renewal and retention.

Kenntnisse

Project management

Delivery and sales orientation

Account and SOW management

Stakeholder communication

Vendor coordination

Commercial acumen

Detail oriented

Ausbildung

Bachelor's degree in Business, Information Technology, or related field

PMP Certification

Jobbeschreibung

Agile Brains Consulting seeks a Client Delivery Services Director to own end-to-end client engagements, ensuring on-time, on-scope delivery and strong renewal health. You will oversee SOWs, invoicing, milestones, and stakeholder relationships while partnering with Sales to identify expansion opportunities and manage a delivery network.

The role focuses on delivery and sales outcomes, not day-to-day project execution, reporting to senior leadership and guiding the service teams to meet