Client Delivery & Data Solutions Specialist

Dormont Manufacturing Co; Stamford (CT); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Equity for all employees

Annual performance bonus

Comprehensive benefits including 100%?

Job summary

iCapital is seeking a Client Delivery Specialist Associate to join the Data Solutions team. This role will set up and maintain financial software applications, assist clients with issues, and work on special projects while supporting ad-hoc tasks for an innovative company.

It blends finance and technology in a dynamic client-facing role. The ideal candidate has 3–5 years of related experience, a bachelor’s degree, and strong skills in Excel, PowerPoint, and wealth-management platforms.

Qualifications

• 3-5 years of experience in a related field
• Bachelor’s degree from an undergraduate program
• Excellent customer service skills and the ability to foster and maintain effective relationships
• Strong understanding of financial instruments
• Experience with RIA/Wealth management policies, procedures, and client service
• Experience working with wirehouses or custodians
• Organized and self-motivated with the ability to prioritize tasks and meet deadlines
• Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities
• Comfortable with technology, software tools, and applications: learn new software quickly
• Knowledge of various financial products and indices, particularly liquid investments and alternatives

Responsibilities

• Analyze and explain portfolio performance results.
• Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects.
• Perform analysis of private equity and hedge fund statements for input into the system
• Work with clients and partners to resolve data issues.
• Help manage client onboarding, client account setup and training and day-to-day support and issue management.
• Create custom reports based on client-specific needs.
• Liaise with the vendor partners for enhancements, and system and data issues.

Skills

Customer service

Financial instruments

RIA/Wealth management

Wirehouses/custodians

Attention to detail

Team collaboration

Problem solving

MS Excel

PowerPoint

Communication

Education

Bachelor's degree

Tools

Addepar

Black Diamond

Axys

APX

Orion

Archway

Solovis

Masttro

Photoshop

HTML design

Money planning tools (eMoney/MoneyGuidePro)

MS Excel

PowerPoint

Job description

iCapital is seeking a Client Delivery Specialist Associate to join the Data Solutions team. This role will set up and maintain financial software applications, assist clients with issues, and work on special projects while supporting ad-hoc tasks for an innovative company.

It blends finance and technology in a dynamic client-facing role. The ideal candidate has 3–5 years of related experience, a bachelor’s degree, and strong skills in Excel, PowerPoint, and wealth-management platforms.