Client Delivery & Adoption Specialist

ACA Group; Medford (OR); Hybrid; USD 60,000 - 80,000; Full time

Job summary

ACA Group is looking for a Product Delivery Specialist to enhance client satisfaction and product engagement. The role requires attending client calls and ensuring project timelines are met while supporting the Executive Advisor with insights and preparations.

The ideal candidate will have a Bachelor's degree and at least 2 years of experience in a SaaS or professional services environment. Strong project management skills and a proactive mindset are essential for success in this hybrid position based in Medford, Oregon.

Qualifications

• Bachelor’s Degree required in business, marketing, or engineering.
• Two (2) years of related experience in client delivery or account management.

Responsibilities

• Support client and portfolio needs for assigned accounts.
• Work closely with the Executive Advisor and Sales team.
• Assist with client onboarding and preparation for kickoff meetings.
• Monitor ComplianceAlpha data for client meetings.
• Coordinate with internal teams for service delivery.

Skills

Project management

Client relationship building

Written and verbal communication

Analytical thinking

Problem-solving

Education

Bachelor's Degree in business, marketing, or engineering

Tools

Asana

Salesforce

Job description

ACA Group is looking for a Product Delivery Specialist to enhance client satisfaction and product engagement. The role requires attending client calls and ensuring project timelines are met while supporting the Executive Advisor with insights and preparations.

The ideal candidate will have a Bachelor's degree and at least 2 years of experience in a SaaS or professional services environment. Strong project management skills and a proactive mindset are essential for success in this hybrid position based in Medford, Oregon.