Client Data Analyst

Socket.dev; Holmdel Township, Northern (NJ, KY); Hybrid; USD 54,000 - 66,000; Full time

Job summary

MetTel, located in Holmdel, New Jersey, seeks a Client Data Analyst to join the Finance & Accounting Team. You will ensure accurate billing and deliver exceptional client support, applying analytical skills to understand the full lifecycle of billing charges and drive improvements.

The role requires strong Excel and communication abilities, as well as teamwork and self-starting drive. Telecom industry experience is preferred, with a base U.S. salary around $60,000 per year.

Qualifications

• Bachelor’s Degree required.
• Proficient in Microsoft Excel (VLOOKUP, pivot tables, formulas).
• Working knowledge of Microsoft Access or SQL Server is a plus.
• Strong verbal and written communication skills.
• Self-starter with strong organizational skills.
• Ability to collaborate and thrive in a team environment.
• Relevant work experience in the Telecom industry preferred.

Responsibilities

• Analyzes and documents data, interprets results, summarizes findings, and presents to partners and management for effective decision-making.
• Audits performance of matters and portfolios against quotes, budgets, revenue and realization.
• Reviews documentation and creates database records summarizing Special Billing Arrangements.
• Works with IT to develop tools to monitor and report on Special Billing Arrangements.
• Provides knowledge and support to others to increase understanding of corporate transactions and billing arrangements.
• Responds to inquiries from customers, agents and staff with effective communication.
• Updates documentation related to Special Billing Arrangements.
• Seeks to enhance knowledge of Client Administration procedures.
• Performs other related duties as assigned.

Skills

Strong verbal and written comm

Self-starter

Team collaboration

Attention to detail

Education

Bachelor’s Degree

Tools

Microsoft Excel

Microsoft Access

SQL Server

Job description

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.

We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career.

We are looking for a Client Data Analyst to join our Finance & Accounting Team in our Holmdel, New Jersey Office!

The Client Data Analyst is responsible for ensuring accurate billing and providing exceptional customer support to our clients. The successful candidate will have excellent verbal and analytical skills. They will be curious and eager to understand the full lifecycle of billing charges to foster improvements.

ROLE AND RESPONSIBILITIES:

• Analyzes and documents data, interprets results, summarizes findings, and presents to partners and management for effective decision-making.
• Audits performance of individual matters and portfolios of business against established quotes, budgets, revenue and realization.
• Reviews documentation and creates database records summarizing Special Billing Arrangements.
• Works with IT to develop tools to monitor and report on Special Billing Arrangements.
• Provides relevant knowledge and support to others in the Firm in a manner that increases the level of understanding of corporate transactions and special billing arrangements.
• Understands and responds to inquiries and requests made by customers, agents and staff and demonstrates this understanding through the use of effective communication.
• Assists with updating documentation relating to Special Billing Arrangements.
• Actively seeks to enhance knowledge of all Client Administration procedures and processes.
• Performs other related duties as assigned.

Desired Skills and Experience:

• Bachelor’s Degree
• Proficient in Microsoft Excel (v-lookup, pivot tables, formulas, etc.)
• Working knowledge of Microsoft Access or SQL Server is a plus
• Strong verbal and written communication skills
• Self-starter with strong organizational skills
• Ability to collaborate and thrive in a team environment
• Relevant work experience in the Telecom industry preferred.

*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $60,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

Keywords: #Holmdel #NewJersey #Monmouth #Analyst #SQL #Excel #CustomerService #Telecom #Results #Billing #MonmouthCounty #NewJersey #Finance #Accounting

MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

To learn more about our company visit us at www.mettel.net