Client Coordinator

Maxim Healthcare; Roanoke (VA); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

401(k) savings plan with company matching

Employee discount program

Comprehensive training and mentorship program

Job summary

A leading healthcare provider in Virginia is seeking a Client Coordinator to facilitate scheduling for clients and caregivers. In this office-based role, you'll build relationships and coordinate schedules to ensure effective service delivery. The ideal candidate should have a High School degree and strong organizational skills. The position offers a pay range of $19 - $22 per hour and potential annual bonuses, along with comprehensive health benefits and opportunities for advancement.

Qualifications

• One year work experience in a team environment required.
• Must meet all federal, state, and local requirements.
• Energetic, highly motivated, and able to work in a fast-paced environment.

Responsibilities

• Build relationships with clients and caregivers.
• Coordinate and confirm schedules.
• Record caregivers' correspondence and availability.

Skills

Proficiency in MS Office

Excellent verbal and written communication skills

Organizational skills

Problem solving skills

Education

High School degree or equivalent

Job description

Overview

Maxim Healthcare is hiring for a Client Coordinator to work with clients, patients and active caregivers to identify open shifts, availability, and coordinate schedules.

Why Join Maxim:

• Competitive pay & weekly paychecks
• Health, dental, vision, and life insurance
• 401(k) savings plan with company matching
• Employee discount program; partnered with hundreds of vendors nationwide
• Awards and recognition program
• Opportunity for career advancement
• Comprehensive training and mentorship program

As a Client Coordinator you will be making a difference in the lives of your fellow team members, our caregivers, our patients and our clients. You will...

• Build relationships with Maxim clients and active caregivers to understand their scheduling needs, requirements, and preferences
• Coordinate and confirms schedule with clients and active caregivers
• Record caregivers’ correspondence, needs, availability, and schedule in system of record
• Ensure all placements adhere to applicable compliance and contract requirements
• Partners with Business Development Manager, Clinicians, Recruiters, and Field Support staff to debrief on staffing shortages, client satisfaction, and business development opportunities

Requirements

• High School degree or equivalent required, some completed college coursework preferred
• One year work experience in a team environment
• Must meet all federal, state, and local requirements
• Proficiency in MS Office, Internet, and email
• Must be energetic, highly motivated, and able to work in a fast-paced environment
• Must be highly organized, detail oriented, and have exceptional planning and problem solving skills
• Excellent verbal and written communication skills
• This is an office based position

Wage/Salary Information

$19 - $22 per hour, plus $2000 annual bonus potential

Benefits

Health and Wellness:

Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program

Retirement and Financial Security:

Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits

Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program

*Benefit eligibility is dependent on employment status.

About Maxim Healthcare

Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.

Maxim Healthcare, Inc. (“Maxim”) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.