Client Concierge & Sales Floor Support

Bailey's Fine Jewelry; Raleigh (NC); On-site; USD 36,000 - 54,000; Full time

Job summary

Bailey's Fine Jewelry in Raleigh, NC seeks a Client Relations Coordinator to support the sales team with daily operations, client preparation, and post-appointment follow-up. You will partner with the Sales Operations Specialist to keep client interactions smooth and sales-focused.

The role involves preparing for client appointments, managing client data, assisting with clienteling efforts, and coordinating event-related client outreach and communications.

Qualifications

• Experience supporting sales teams in a jewelry/retail environment.
• Strong organization and communication skills.
• Ability to manage client data, appointments, and follow-ups.

Responsibilities

• Provide active on-floor support to ensure a seamless client experience.
• Assist Sales Associates with client appointments and materials.
• Coordinate client outreach, clienteling initiatives, and personalized communications.

Skills

Client relations

Sales support

CRM proficiency

Event coordination

Tools

CRM software

Client databasing

Job description

Bailey's Fine Jewelry in Raleigh, NC seeks a Client Relations Coordinator to support the sales team with daily operations, client preparation, and post-appointment follow-up. You will partner with the Sales Operations Specialist to keep client interactions smooth and sales-focused.

The role involves preparing for client appointments, managing client data, assisting with clienteling efforts, and coordinating event-related client outreach and communications.