Client Concierge & Intake Coordinator

seniorlawcenter; Philadelphia (Philadelphia County); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental benefits

Long-term disability

Short-term disability

401k

Flexible spending plan

Sabbatical plan

Generous holidays

Job summary

SeniorLAW Center in Philadelphia seeks a Client Reception and Intake Associate. The role alternates between greeting visitors, handling calls, scheduling, and processing intake in the CMS with confidentiality and accuracy.

The position requires flexibility, client-centered communication, and strong organization. It offers full-time, in-office work with comprehensive benefits and a salary starting at $40,000.

Qualifications

• Associate degree required.
• Bachelor's degree preferred.
• Experience with older adults is a plus.
• Strong organization and communication skills expected.

Responsibilities

• Provide concierge coverage and welcome clients and visitors.
• Answer calls, route inquiries, and provide information.
• Schedule, reschedule, and manage client appointments.
• Maintain client information in the CMS and intake records.
• Assist with intake questions and clinic preparation as needed.
• Support mail, emails, and document processing for intake.

Skills

Flexibility

Client communication

Organization

Tech skills

Judgment

Education

Associate degree

Bachelor's degree preferred

Job description

SeniorLAW Center in Philadelphia seeks a Client Reception and Intake Associate. The role alternates between greeting visitors, handling calls, scheduling, and processing intake in the CMS with confidentiality and accuracy.

The position requires flexibility, client-centered communication, and strong organization. It offers full-time, in-office work with comprehensive benefits and a salary starting at $40,000.