Client Concierge: Elevate Fashion & Customer Relationships

KnitWell Group; Natick (MA); On-site; USD 21,000 - 27,000; Part time

Benefits offered by this job

Merchandise discount

Incentive opportunities

Referral program

Job summary

Talbots in Natick, MA is seeking a part-time Sales Associate to deliver exceptional customer experiences and build lasting relationships with clients in a vibrant retail setting.

You will drive sales by greeting customers, understanding their needs, and recommending apparel and accessories that fit their lifestyle. Our team prioritizes teamwork, fashion knowledge, and proactive clienteling to ensure every visitor feels valued and inspired.

Qualifications

• Excellent written and verbal communication skills.
• Passionate about selling and driving new traffic to the store.
• Comfortable working in a team and a fast-paced retail environment.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships with customers and colleagues.
• Support service enhancers to build strong relationships including active use of Concierge.
• Achieve sales and service metrics in key areas like clientelling and outreach.
• Plan and prioritize tasks to meet customer and business needs.
• Share current products and fashion trends to wardrobe and inspire customers.

Skills

Customer service

Communication

Sales

POS systems

Tools

POS/iPad systems

Job description

Talbots in Natick, MA is seeking a part-time Sales Associate to deliver exceptional customer experiences and build lasting relationships with clients in a vibrant retail setting.

You will drive sales by greeting customers, understanding their needs, and recommending apparel and accessories that fit their lifestyle. Our team prioritizes teamwork, fashion knowledge, and proactive clienteling to ensure every visitor feels valued and inspired.