Client Computing Engineer

TEKsystems; Lancaster (Lancaster County); On-site; USD 110,000 - 125,000; Full time

Job summary

TEKsystems is seeking a Client Computing Engineer in Lancaster, PA to design and deploy end-user computing solutions across hardware, software and operating systems. The role extends current Office 365/Microsoft 365 services and IAM, with architecture oversight for secure, scalable client computing and related cloud services.

The engineer partners with Systems and Network teams, leads rollout efforts, and provides Tier 3 support.

Qualifications

• 8+ years of recent experience designing and implementing client computing related solutions.
• Experience with 365 Services, AD/Entra ID, InTune/MDM, Azure AD, Autopilot, Windows OS, scripting (PowerShell).
• Experience with IAM, security controls (MFA, SSO), and migration to Microsoft 365/O365 services.

Responsibilities

• Design and deploy end-user computing solutions including hardware, software and OS.
• Define rollout processes for client computing devices.
• Provide Tier 3 support for client computing issues.

Skills

Level 3 support

Desktop

Windows

AD

Entra ID

Active Directory

Desktop engineering

PowerShell

Windows 10

Education

Bachelor's degree or equivalent in CS/Engineering/Service Desk

Job description

Description

GENERAL DESCRIPTION (ACCOUNTABILITY OBJECTIVE)

The Client Computing Engineer plays a critical role designing and deploying client computing related solutions inclusive of people, process and technology. The engineer designs, implements and defines rollout processes for end user computing devices including hardware, software and operating systems. The engineer also supports and extends current Office365, Microsoft365 (365 Services) and end user focused virtualization technologies. This role sets the strategic technical direction of client computing, end user related cloud computing services and identity and access management (IAM). The Engineer partners with the Systems and Network teams to design and deploy scalable and secure solutions. The role also serves as tier 3 support for client computing related issues.

EXPERIENCE, SKILLS, TRAINING, AND/OR EDUCATION REQUIRED

Bachelors degree or equivalent combination of education and experience in Computer Science, Engineering, Service Desk, or a related field. Microsoft 365 Certified: Fundamentals, Microsoft 365 Certified: Modern Desktop Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals, Microsoft 365 Certified: Messaging Administrator Associate, Microsoft Certified: Windows Virtual Desktop Specialty preferred not required 8+ years of recent experience designing and implementing client computing related solutions (technology, infrastructure, tools, and services).

Experience in, but not limited to, some or all of the following technology areas:

• 365 Services
• Active Directory (including AAD) operations and group policy
• InTune for mobile device management and application management (MDM/MAM) and configuration management
• End user device patching
• AAD SSO integrations
• Windows desktop operating systems (10/11)
• Software packaging processes and technology
• Workstation imaging processes and technology (MDT)
• Creating and modifying scripts with modern tools such as PowerShell.
• Supporting and implementing changes for Azure Active Directory including Enterprise Applications, Conditional Access policies, Self Service Password Reset.
• Workstation/laptop deployment solutions (i.e. Microsoft Autopilot)
• Software packaging and deployment solutions
• Security controls such as MFA, SSO/Federation, EDR (Microsoft Defender ATP or similar), anti-malware (Symantec), whole disk encryption, etc.
• Migrating customers to Microsoft365/O365 services
• Implementing and supporting Azure Virtual Desktop services
• LAN\\WAN\\VPN\\Wireless technologies and concepts

Working experience with, but not limited to, the following process areas: incident management,problem management, change management, patching, identity and access management (IAM), lifecycle planning, asset management, configuration management.

Working experience of organizational and management practices as applied to the analysis and evaluation of IT service desk operations including experience with incident, problem and change management.

Demonstrated project management and/or team leadership capabilities. An ability to market and promote the service desk and to advocate for necessary resources, support, and appreciation for the service desk.

Skills

level 3 support, desktop, windows, AD, Active Desktop, Entra ID, active directory, desktop engineering, powershell, windows 10

Top Skills Details

level 3 support,desktop,windows,AD,Active Desktop,Entra ID,active directory,desktop engineering,powershell

Additional Skills & Qualifications

OTHER SKILLS AND ABILITIES Mentoring team members within and outside of direct team. Strong organizational and project planning skills. Working knowledge of technologies commonly utilized in manufacturing and hospitality. Outstanding verbal and written communication skills, with the ability to translate technical details into business language and relate technical concepts to a business impact. Advanced problem-solving skills for networks, applications, and business processes with ability to identify root cause issues. Exhibits accountability and accepts responsibility and consequences for work performance and conduct. Sets priorities, overcomes obstacles and opposition, and uses organizational skills to get things done in a timely manner. Demonstrated customer service orientation. Intellectual curiosity supported by strong listening and needs assessment skills; ability to identify root issues versus symptoms.

Experience Level

Entry Level

Job Type & Location

This is a Permanent position based out of Lancaster, PA.

Pay and Benefits

The pay range for this position is $110000.00 - $125000.