Client Compliance & Workflow Specialist

Jones Day; Atlanta (GA); On-site; USD 60,000 - 100,000; Full time

Job summary

Jones Day is seeking a Client Compliance Specialist to support responses to auditor inquiries, manage documentation of client agreements, and coordinate vendor assessments. The role collaborates with attorneys and staff across offices to gather information and ensure compliance with policies and outside counsel guidelines.

The ideal candidate has experience in large law firms, familiarity with billing/finance and milestones, and knowledge of Intapp and iManage workflows for digital libraries.

Qualifications

• Two years of experience at large law firms in conflicts/new matter services preferred.
• Well-rounded understanding of legal administration, including matter lifecycle and billing/finance.
• Experience with Microsoft Office suite required.
• Experience with Intapp software solutions or similar automated workflows preferred.
• Experience with Document Management Systems (DMS), specifically iManage, preferred.

Responsibilities

• Prepare responses to clients’ auditor inquiries and document client agreements (outside counsel guidelines; master service agreements).
• Coordinate responses to third‑party vendor assessments and compliance surveys; work with attorneys and staff across offices.
• Assist with implementing automated workflows and developing digital libraries using Intapp and iManage.
• Collaborate with billing, financial services, and new matter services; manage multiple projects; adapt to deadlines and shifting priorities.

Skills

Conflicts / New Matter Services

Billing / Finance basics

Collaboration with attorneys and staff

Microsoft Office

Tools

Intapp software solutions

iManage

Job description

Jones Day is seeking a Client Compliance Specialist to support responses to auditor inquiries, manage documentation of client agreements, and coordinate vendor assessments. The role collaborates with attorneys and staff across offices to gather information and ensure compliance with policies and outside counsel guidelines.

The ideal candidate has experience in large law firms, familiarity with billing/finance and milestones, and knowledge of Intapp and iManage workflows for digital libraries.