Client-Centric Relationship Banker

Bank of America; Carolina (PR); On-site; USD 32,000 - 52,000; Full time

Job summary

Bank of America in the United States is hiring a Client Services Associate to help clients in the lobby, educate them on mobile, online banking and ATM self-service, and accurately process cash transactions.

You'll build relationships, follow processes, and connect clients to solutions to meet financial goals while supporting risk culture and regulatory compliance.

This role requires a strong work ethic, weekend/evening availability, and the ability to work across multiple financial centers.

Qualifications

• High School Diploma or GED required.
• Bachelor's Degree or business-related Associate's Degree preferred.
• Experience in financial services is beneficial.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Education

High School Diploma / GED

Bachelor's Degree

Associate's Degree in Business

Job description

Bank of America in the United States is hiring a Client Services Associate to help clients in the lobby, educate them on mobile, online banking and ATM self-service, and accurately process cash transactions.

You'll build relationships, follow processes, and connect clients to solutions to meet financial goals while supporting risk culture and regulatory compliance.

This role requires a strong work ethic, weekend/evening availability, and the ability to work across multiple financial centers.