Client-Centric Insurance Office Specialist

State Farm; Portland (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Commission

Advancement opportunities

PTO

License renewal compensation

Hiring bonus

Job summary

State Farm Agent Team seeks an Office Representative in Portland, OR. Full-time role with a focus on delivering exceptional client experiences, handling inquiries, and coordinating with the agency team to support community members.

You will develop your career through growth opportunities, commissions, and licensing support in a fun, energetic office environment open Mon-Fri with occasional Saturdays.

Qualifications

• Insurance licenses required by first day of employment.
• Strong customer service and communication skills.
• Ability to educate customers on insurance options.
• Proactive in problem-solving and multitasking across channels.

Responsibilities

• Provide prompt, accurate, and friendly customer service for inquiries about policies, billing, and claims.
• Educate customers using a needs-based review process to explain options.
• Coordinate with agency team members to meet client needs and drive growth.
• Occasional Saturday half-day work.

Skills

Customer service

Communication

Sales mindset

Team collaboration

Problem solving

Education

Insurance licenses

Job description

State Farm Agent Team seeks an Office Representative in Portland, OR. Full-time role with a focus on delivering exceptional client experiences, handling inquiries, and coordinating with the agency team to support community members.

You will develop your career through growth opportunities, commissions, and licensing support in a fun, energetic office environment open Mon-Fri with occasional Saturdays.