Client-Centered Insurance Advisor & Community Advocate

Taylor-Gwynn---State-Farm-Agent; Kernersville (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Advancement opportunities

Paid time off

Training & development

Job summary

Taylor Gwynn - State Farm Agent in Kernersville, NC, is seeking a Multiline Representative to help customers with product information, quotes, and policy options. You’ll develop relationships with both new and existing clients across multiple lines while supporting daily office tasks and marketing activities to raise community awareness.

The role emphasizes listening, understanding needs, and guiding customers through suitable choices to protect what matters most.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Customer service experience

Multitasking ability

Job description

Taylor Gwynn - State Farm Agent in Kernersville, NC, is seeking a Multiline Representative to help customers with product information, quotes, and policy options. You’ll develop relationships with both new and existing clients across multiple lines while supporting daily office tasks and marketing activities to raise community awareness.

The role emphasizes listening, understanding needs, and guiding customers through suitable choices to protect what matters most.