Client Case Manager

Artists ReEnvisioning Tomorrow Inc; Peoria (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

ART INC in Peoria seeks a dedicated Client Case Manager to join our violence prevention and intervention S.O.L.V.E. team.

You will assess client needs, develop customized case plans, and connect individuals to essential resources, including supports for both perpetrators of gun violence and victims. This full-time role involves coordinating services such as therapy, legal aid, housing, employment training, and re-entry services, building trust with clients, maintaining accurate records, and

Qualifications

• Bachelor’s degree in social work or related field preferred.
• Experience in case management or social services.
• Strong communication and relationship-building skills.
• Knowledge of community resources and service access.
• Ability to assess needs, develop plans, and monitor progress.
• Familiarity with mental health, substance abuse, domestic violence, and criminal justice issues.
• Record-keeping and case documentation proficient.
• Ability to work independently and with a team.

Responsibilities

• Conduct intake assessments to identify client needs.
• Develop tailored case plans to guide clients in achieving their goals.
• Provide or facilitate access to services including therapies, legal aid, housing, training, and re-entry.
• Build trust with clients through effective communication.
• Maintain precise intake forms and detailed case records.
• Collaborate with workforce development programs for timely opportunities.
• Manage a caseload of up to 25 participants.
• Contribute to gun violence prevention and community safety.
• Connect participants with workforce programs.
• Ensure services are offered only to eligible participants.

Skills

Communication skills

Relationship-building

Record-keeping

Education

Bachelor’s degree in social work, psychology, counseling, or related field

Job description

About Us

Artists ReEnvisioning Tomorrow Inc (ART INC), established in 2018 by Jonathon and Nikki Romain, stands as Peoria’s leading arts and culture non-profit. Each year, ART INC offers arts education to nearly 500 students, supported by a dedicated team of staff, board members, volunteers, and teaching artists. They work tirelessly to develop programs that empower all students to imagine, create, and reach their full potential through the arts, regardless of financial means.

Join our mission-driven team committed to creating safer communities by mediating conflicts and preventing violence. We prioritize inclusivity, empowerment, and personal growth, providing a supportive environment where you can make a meaningful impact.

Position Overview

Are you passionate about creating safer communities and reducing violence? We are seeking a dedicated and compassionate Client Case Manager to join our violence prevention and intervention S.O.L.V.E team. In this vital role, you will focus on assessing client needs, developing customized case plans, and providing or connecting individuals to crucial resources and services, including both perpetrators of gun violence and victim services. Our programming and services encompass a variety of support avenues, including effective emotional or trauma-related therapies, legal aid services, housing services, employment training, job placement services, family engagement, re-entry services, and much more.

As a Client Case Manager, you will work closely with individuals to understand their unique situations and develop strategies that empower them to overcome systemic challenges, such as those posed by gun violence. This full-time position offers you the opportunity to make a tangible difference in the lives of our participants. By emphasizing collaboration with community resources and workforce development programs, we ensure that our support is both timely and effective. Join us in our mission to foster a safer and more supportive environment for all.

Responsibilities

• Conduct comprehensive intake assessments to identify client needs.
• Develop tailored case plans to guide clients in achieving their goals.
• Provide or facilitate access to a variety of services, including:
  • Emotional or trauma-related therapies
  • Legal aid and housing services
  • Employment training and job placement assistance
  • Family engagement and re-entry services
  • Additional relevant support services
• Build trust with clients through effective communication and interpersonal skills.
• Ensure participants complete intake forms, maintaining precise and detailed case records.
• Collaborate with workforce development programs to provide participants with timely opportunities.
• Manage a caseload of up to 25 participants at any time.
• Contribute to the organization's efforts in gun violence prevention and community safety.
• Connect participants with essential workforce development programs.
• Ensure services are provided only to eligible participants through completed intake forms.
• Join a mission-driven team dedicated to community empowerment and gun violence prevention.

Qualifications

• Bachelor’s degree in social work, psychology, counseling, or a related field (preferred).
• Proven experience in case management, social services, or a similar field.
• Strong communication and relationship-building skills to establish trust with clients.
• Knowledge of community resources and an ability to effectively facilitate access to services.
• Proficiency in assessing client needs, developing actionable case plans, and monitoring progress.
• Familiarity with issues surrounding mental health, substance abuse, domestic violence, and the criminal justice system.
• Competent in record-keeping and case documentation.
• Ability to work both independently and collaboratively within a supportive team environment.

Diversity, Equity, and Inclusion Statement:

At ART Inc we are committed to providing a fair and welcoming environment for everyone that enters our building, works in our employment, or participates in our programs within the parameters of the law.

Work Environment:

This position is multi-site, meaning that work generally takes place in multiple locations and requires independent travel.

Mental and Physical Requirements:

Physical effort is light, with lifting or carrying limited to 25 pounds intermittently as well as walking up and down stairs. Occasionally, there is pressure associated with project or activity deadlines

If you are committed to using your experiences to support and empower communities, help us create a safer, more inclusive environment for everyone.