Client Care Specialist – Remote/Hybrid Insurance

Primerica; Duluth (GA); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Day one health, dental, and vision 보험

401(k) Plan with competitive employer:

Vacation, sick, holiday and volunteer:

Life and disability insurance

Flexible Spending Account & Health SAV

Professional development

Tuition reimbursement

Company-sponsored social and philanthr

Job summary

Primerica is seeking a Customer Service Representative 1 at our Duluth, GA corporate office to deliver exemplary service to policyholders and agents. The role supports inquiries about term life policies and requires professionalism and strong communication.

Remote or hybrid work is available after training, with internet-speed prerequisites. The team emphasizes growth, ongoing development, and a clear path to advancement within Primerica.

Qualifications

• 1 year of call center customer service experience preferred but not required.
• Minimum high school diploma or GED required.
• Previous insurance or financial services experience is a plus.
• Excellent verbal and written communication skills.

Responsibilities

• Respond to verbal and written inquiries pertaining to Primerica term life policies.
• Assist clients with questions regarding billing, policy coverage, underwriting, or changes.
• Identify concerns, document research findings, and forward corrections as needed.

Skills

Call center experience

Excellent verbal communication

Excellent written communication

Excellent customer service

Attention to detail

Interpersonal professionalism

Ability to handle irate customers

Education

High school diploma or GED

Tools

PC skills

Microsoft Word

Job description

Primerica is seeking a Customer Service Representative 1 at our Duluth, GA corporate office to deliver exemplary service to policyholders and agents. The role supports inquiries about term life policies and requires professionalism and strong communication.

Remote or hybrid work is available after training, with internet-speed prerequisites. The team emphasizes growth, ongoing development, and a clear path to advancement within Primerica.