Insurance Support Specialist - Remote/Hybrid

Primerica; Duluth (GA); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) plan with competitive employer match

Paid time off for vacations, sick days, and volunteer time

Professional development

Tuition reimbursement

Job summary

Primerica seeks a Customer Service Representative for their Agent Services department in Duluth, Georgia. This role involves delivering outstanding service to term life policyholders and agents, addressing inquiries related to policies, billing, and underwriting. Candidates should have at least a high school diploma or GED, with customer service experience preferred. The position offers a hybrid work schedule post-training, competitive salary, and numerous employee benefits, including health insurance and 401(k) plans.

Qualifications

• 1 year of call center customer service experience preferred but not required.
• Excellent verbal and written communication skills.
• Ability to communicate professionally with irate customers.

Responsibilities

• Deliver exemplary customer service to term life policyholders and agents.
• Address verbal and written inquiries pertaining to term life insurance policies.
• Perform corrections identified during the call and forward to appropriate parties.

Skills

Customer service experience

High school diploma or GED

PC skills

Microsoft Word

Verbal communication skills

Written communication skills

Attention to detail

Education

High school diploma or GED

Job description

Primerica seeks a Customer Service Representative for their Agent Services department in Duluth, Georgia. This role involves delivering outstanding service to term life policyholders and agents, addressing inquiries related to policies, billing, and underwriting. Candidates should have at least a high school diploma or GED, with customer service experience preferred. The position offers a hybrid work schedule post-training, competitive salary, and numerous employee benefits, including health insurance and 401(k) plans.