Client Care Specialist — Mentor Caregivers & Elevate Care

Freedom Caregivers; Delaware, Northern (OH, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO after 90 days

Health coverage options

Paid training & mileage reimbursement

Daily pay via TapCheck

Career growth opportunities

Job summary

Freedom Caregivers in Wooster is seeking a Full-Time Client Care Specialist (CCS) to support clients and mentor caregivers in the field. You will deliver outstanding service and help ensure continuity of care across shifts.

The role offers a Monday–Friday schedule, PTO after 90 days, affordable health coverage, paid training, mileage reimbursement, and a daily pay option through TapCheck, with opportunities for career growth.

Qualifications

• Strong customer service orientation and empathetic communication.
• Ability to manage multiple client needs with professionalism.
• Demonstrated reliability and dependability in caregiving settings.

Responsibilities

• Deliver outstanding customer service to clients, families, and caregivers
• Cover open client shifts when needed to ensure continuity of care
• Train and mentor new caregivers in clients’ homes
• Communicate caregiver updates and performance to leadership
• Uphold agency standards, policies, and professionalism

Skills

Customer service

Communication

Reliability

Smartphone apps

Education

HHA or STNA certification

Job description

Freedom Caregivers in Wooster is seeking a Full-Time Client Care Specialist (CCS) to support clients and mentor caregivers in the field. You will deliver outstanding service and help ensure continuity of care across shifts.

The role offers a Monday–Friday schedule, PTO after 90 days, affordable health coverage, paid training, mileage reimbursement, and a daily pay option through TapCheck, with opportunities for career growth.