Client Care Specialist — Insurance Agency Growth & Perks

Kyle Rourke - State Farm Agent; Hackensack (NJ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Signing bonus

Training & development

401(k) matching

Company parties

Free uniforms

Job summary

Kyle Rourke - State Farm Agent is hiring a Customer Service Representative to create exceptional customer experiences within the insurance agency. This role involves resolving inquiries, coordinating with team members, and supporting community needs.

The ideal candidate will possess strong communication skills, multitasking abilities, and a customer-focused mindset. Opportunities for internal growth available for motivated individuals.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with multitasking capabilities.
• Previous customer service experience preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking ability

Bilingual Spanish

Job description

Kyle Rourke - State Farm Agent is hiring a Customer Service Representative to create exceptional customer experiences within the insurance agency. This role involves resolving inquiries, coordinating with team members, and supporting community needs.

The ideal candidate will possess strong communication skills, multitasking abilities, and a customer-focused mindset. Opportunities for internal growth available for motivated individuals.