Client Care Specialist: Growth, Empathy & Flexible Schedule

Lindsay Dougherty - State Farm Agent; Dover (DE); Vor Ort; USD 38.000 - 55.000; Vollzeit

Benefits dieser Stelle

Life insurance

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

Lindsay Dougherty - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support in our Dover, Delaware agency. You will handle customer inquiries, update records, and collaborate with team members to meet client needs and uphold our commitment to personal service.

We value clear communication, empathy, and a proactive approach to retention, with opportunities for internal growth and performance-based bonuses in a collaborative, community-focused

Qualifikationen

• Excellent communication and problem-solving abilities.
• Experience in customer service preferred.
• Ability to stay calm in high-stress situations.

Aufgaben

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Kenntnisse

Communication

Problem-solving

Customer service

Stress management

Jobbeschreibung

Lindsay Dougherty - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support in our Dover, Delaware agency. You will handle customer inquiries, update records, and collaborate with team members to meet client needs and uphold our commitment to personal service.

We value clear communication, empathy, and a proactive approach to retention, with opportunities for internal growth and performance-based bonuses in a collaborative, community-focused