Client Care Coordinator - Williamsbridge

Homes for the Homeless; New York (NY); On-site; USD 70,000; Full time

Job summary

A leading organization dedicated to supporting homeless families is seeking a Client Care Coordinator to provide mental health services at their facility in Williamsbridge, Bronx. The role involves conducting assessments, coordinating support services, and ensuring effective delivery of care. Candidates should possess a Master’s degree in Social Work or Mental Health Counseling and be licensed in New York. The position offers a competitive salary and comprehensive benefits.

Benefits

Health insurance

403(b) retirement plan

Paid time off

Qualifications

• Master’s degree in Social Work or Mental Health Counseling required.
• Licensed LMSW or LMHC in New York.
• Knowledge of trauma, domestic violence, and mental health conditions.

Responsibilities

• Conduct comprehensive bio-psychosocial assessments with families.
• Lead and coordinate social services and counseling support.
• Monitor and document client progress toward goals.

Skills

Knowledge of substance use disorders

Sensitivity to working with homeless populations

Bilingual skills

Education

Master’s degree in Social Work or Mental Health Counseling

Licensed LMSW or LMHC in New York

Job description

Client Care Coordinator - Williamsbridge

Join to apply for the Client Care Coordinator - Williamsbridge role at Homes for the Homeless.

Job Details

Posted 1 week ago. Be among the first 25 applicants.

Pay Range

This range is provided by Homes for the Homeless. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: $70,000.00/yr - $70,000.00/yr

Role Overview

We are seeking a passionate and experienced Client Care Coordinator to join our team at Homes for the Homeless (HFH). The role is based at our Families w/ Children facility in Williamsbridge, Bronx. You will provide mental health and related services to homeless families, conduct thorough assessments, collaborate with case management staff, and establish community linkages to support family success. Join us in making a meaningful impact in the community.

About Homes for the Homeless

HFH operates shelters for families experiencing homelessness in NYC. Our residences offer onsite programs to help families thrive long after they leave our shelters.

Responsibilities

• Conduct comprehensive bio-psychosocial assessments with families.
• Lead and coordinate social services and counseling support.
• Ensure effective delivery of social services, incorporating trauma-informed and family-centered care.
• Monitor and document client progress toward goals.
• Support families in shelter and refer for additional services as needed.
• Collaborate with the Family Services team and support staff.
• Enhance linkages to mental health, education, and community services.
• Improve permanency outcomes for families with children.
• Manage record keeping, data collection, and service evaluation.
• Assist with unit inspections and staff trainings.

Qualifications

• Master’s degree in Social Work or Mental Health Counseling.
• Licensed LMSW or LMHC in New York.
• Knowledge of substance use disorders, trauma, domestic violence, child abuse, and mental health conditions.
• Sensitivity to working with homeless and vulnerable populations.
• Bilingual skills are a plus.

Compensation & Benefits

Competitive salary with comprehensive benefits, including health insurance, 403(b) retirement plan, paid time off, and more. HFH promotes an inclusive environment and is an Equal Opportunity Employer.

Work Schedule

Monday to Friday, 9 am to 5 pm.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industry: Family and Individual Services