Client Care Coordinator (Travel)

Livetripexperience; Tucson (AZ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible schedule

Collaborative culture

Full training provided

Competitive travel perks

Job summary

A travel experience company is seeking a highly organized Client Care Coordinator to manage the logistical side of client travel experiences remotely. The ideal candidate is detail-oriented and self-motivated, ensuring all bookings, changes, and inquiries are handled with precision. Responsibilities include coordinating communication between clients and providers, managing administrative tasks, and maintaining accurate itinerary details. Competitive travel perks and flexible scheduling are offered, making this role perfect for someone passionate about the travel industry.

Qualifications

• Attention to detail in managing travel logistics.
• Ability to explain complex travel information simply.
• Self-motivation and effective time management skills.

Responsibilities

• Coordinate communication between clients and travel providers.
• Manage booking confirmations, cancellations, and refunds.
• Ensure accuracy of client data and itinerary.

Skills

Detail-oriented

Strong communicator

Self-motivated

Familiarity with digital tools

Interest in the travel industry

Tools

Google Workspace

CRMs

Job description

We are seeking a highly organized Client Care Coordinator to manage the logistical side of our clients' travel experiences. Working remotely, you will ensure all bookings, changes, and inquiries are handled with precision. This role is perfect for a detail-oriented professional who enjoys helping others navigate the complexities of travel.

Key Responsibilities

• Coordinate communication between clients and travel providers to resolve questions and issues.
• Manage administrative tasks related to booking confirmations, cancellations, and refunds.
• Ensure all client data and itinerary details are accurate and up to date.
• Provide clear, step-by-step assistance to clients regarding travel regulations and policies.
• Collaborate with the remote team to streamline service processes and improve client satisfaction.

Ideal Candidate

• Detail-Oriented: You pay close attention to dates, names, and specific travel requirements.
• Strong Communicator: You can explain complex travel information simply and clearly.
• Self-Motivated: You thrive in a remote environment where you manage your own workflow.
• Proficiency: Familiarity with digital tools (Google Workspace, CRMs, etc.) is essential.
• Passion: An interest in the travel industry and helping others explore the world.

What We Offer

• Remote position with a flexible schedule.
• A collaborative culture that values your input.
• Full training provided to ensure your success.
• Competitive travel perks and benefits.