Client Care Coordinator (Travel)

Livetripexperience; Indianapolis (IN); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible schedule

Collaborative culture

Full training provided

Job summary

Livetripexperience is looking for a highly organized Client Care Coordinator (Travel) to manage the logistical aspects of our clients' travel experiences. In this remote role, you will ensure that all bookings, changes, and inquiries are handled with precision, making it ideal for detail-oriented professionals.

The successful candidate will coordinate client communications, manage bookings, and ensure that all itinerary details are current and accurate. A collaborative culture with full training is offered to ensure success in this role.

Qualifications

• You pay close attention to dates, names, and specific travel requirements.
• You can explain complex travel information simply and clearly.
• You thrive in a remote environment where you manage your own workflow.

Responsibilities

• Coordinate communication between clients and travel providers to resolve questions and issues.
• Manage administrative tasks related to booking confirmations, cancellations, and refunds.
• Ensure all client data and itinerary details are accurate and up to date.
• Provide clear assistance to clients regarding travel regulations and policies.
• Collaborate with the remote team to improve client satisfaction.

Skills

Detail-Oriented

Strong Communicator

Self-Motivated

Proficiency in digital tools

Interest in travel industry

Tools

Google Workspace

CRM systems

Job description

About the job Client Care Coordinator (Travel)

We are seeking a highly organized Client Care Coordinator to manage the logistical side of our clients' travel experiences. Working remotely, you will ensure all bookings, changes, and inquiries are handled with precision. This role is perfect for a detail-oriented professional who enjoys helping others navigate the complexities of travel.

Key Responsibilities

• Coordinate communication between clients and travel providers to resolve questions and issues.
• Manage administrative tasks related to booking confirmations, cancellations, and refunds.
• Ensure all client data and itinerary details are accurate and up to date.
• Provide clear, step-by-step assistance to clients regarding travel regulations and policies.
• Collaborate with the remote team to streamline service processes and improve client satisfaction.

Ideal Candidate

• Detail-Oriented: You pay close attention to dates, names, and specific travel requirements.
• Strong Communicator: You can explain complex travel information simply and clearly.
• Self-Motivated: You thrive in a remote environment where you manage your own workflow.
• Proficiency: Familiarity with digital tools (Google Workspace, CRMs, etc.) is essential.
• Passion: An interest in the travel industry and helping others explore the world.

What We Offer

• Remote position with a flexible schedule.
• A collaborative culture that values your input.
• Full training provided to ensure your success.