Client Care Coordinator

Interim HealthCare Inc.; Greenville (SC); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

401(k) with employer match

CEUs and tuition assistance

PTO and holidays

Wellness services

Job summary

Interim HealthCare seeks a Client Care Coordinator to join our Greenville, SC team, ensuring timely caregiver placement and strong client relationships. You’ll coordinate schedules, handle referrals, and act as a trusted liaison among clients, families, and care staff.

Ideal candidates bring healthcare or related business experience, excellent communication, and problem-solving skills. This role supports growth through ongoing training, benefits, and a positive work environment.

Qualifications

• High school diploma or equivalent.
• 1 year of healthcare or related business experience preferred.
• Excellent phone, problem solving and computer skills; proficiency in Excel and strong organizational abilities.

Responsibilities

• Fill patient care orders with qualified caregivers promptly and match staff to client needs.
• Coordinate and manage client schedules, process referrals, and communicate changes promptly.
• Serve as a liaison between Interim HealthCare, clients, families and caregivers to foster positive relationships.

Skills

Customer service

Scheduling

Communication

Problem solving

Excel

Attention to detail

Education

High school diploma

Tools

Microsoft Excel

Job description

Interim HealthCare is one of the nation’s leading providers of home care, hospice, and healthcare staffing services. Guided by our mission to honor God through the enrichment of human life, we have been a trusted leader in home health services across South Carolina since 1979 and are proud to be recognized as a 9x Top Workplace. From our Greenville, SC office, we support a dedicated workforce committed to improving the health and quality of life of patients and families across the region.

As a Client Care Coordinator, you will play a vital role in delivering exceptional care by ensuring clients are matched with qualified caregivers quickly and efficiently. You'll coordinate schedules, build strong relationships with clients, caregivers, and community partners, and serve as a key connection between our care teams and those we serve. This fast-paced role is ideal for someone who thrives on organization, problem-solving, and delivering outstanding customer service while supporting the continued success and quality of our Personal Care at Home services.

Why You’ll Love Working with Interim

• Competitive pay range between $18.00 - $19.00 DOE
• Comprehensive health coverage, including medical, dental, vision, and an HSA with employer contribution
• 401(k) with employer match to help you plan confidently for the future
• Support for your growth and well being, including free CEUs, tuition assistance, and fitness reimbursement
• Generous PTO policy plus paid holidays, free employee well being services, and more...

What You’ll Do

• Fill patient care orders with qualified caregivers promptly and efficiently, ensuring the right staff are matched to each client's needs.
• Coordinate and manage client schedules, process new referrals, and communicate schedule changes in a timely manner.
• Serve as a liaison between Interim HealthCare, clients, families, caregivers, and the community to foster positive relationships.
• Deliver exceptional customer service by exceeding client expectations, responding to inquiries promptly, and resolving concerns with professionalism.
• Follow up on client and employee concerns, using sound judgment to resolve issues or escalat... when needed.
• Maintain accurate scheduling records, documentation, and confidentiality while ensuring compliance with company policies and healthcare regulations.
• Collaborate with clinical staff and management to support quality patient care, effective communication, and efficient staffing.
• Support employee success by providing guidance on company policies, promoting a positive work environment, and contributing to business growth through outstanding client satisfaction.
• Perform general office, phone, and on-call responsibilities while leveraging technology to ensure efficient daily operations.

What You’ll Need

• High school graduate or equivalent
• One year of healthcare or related business experience preferred
• Excellent phone, problem solving and computer skills. Proficiency in Excel, organization and details, and people oriented with good communication skills required.
• Must possess a valid driver’s license

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.