Client Business Manager

Steelcase; New York (NY); Hybrid; USD 118,000 - 184,000; Full time

Benefits offered by this job

Competitive wages

Flexible hybrid schedule

Career development opportunities

Inclusive culture

Job summary

Steelcase in New York City is seeking a seasoned Client Business Manager to drive growth by managing strategic client relationships, expanding business within key end-user accounts, and developing opportunities across a multi-dealer territory. You will partner with Steelcase dealers while building direct relationships with client decision-makers.

The role demands strong consultative sales experience, contract negotiations, and CRM proficiency, with a hybrid work model and travel limited to a few

Qualifications

• 5+ years of consultative B2B sales or business development experience.
• Experience negotiating contracts and pricing agreements.
• Prior experience in the contract furniture industry.
• Demonstrated ability to drive business growth.
• CRM proficiency, preferably Salesforce.
• Based in New York City or surrounding areas.

Responsibilities

• Developing and growing relationships with key client accounts.
• Fostering new business opportunities with customer influencers.
• Identifying and closing new business opportunities.
• Collaborating closely with Steelcase dealer partners and internal teams.
• Leading account planning and opportunity strategies.
• Managing contract discussions and pricing negotiations.
• Hosting client events, showroom tours, and networking engagements.
• Maintaining accurate Salesforce CRM data.
• Limited travel.

Skills

Consultative B2B sales

Contract negotiations

Client relationship management

Deal closing

New business development

Education

Bachelor's Degree

Tools

Salesforce

Job description

General Information

Country: USA

State: New York

City: New York

Office Location: 4 Columbus Circle - - - - -

Date posted: 25-Aug-2026

Business Function: Sales

Position Type: Full-Time/Regular

Steelcase is hiring a seasoned, self-directed Client Business Manager to drive growth within the New York City market by managing strategic client relationships, expanding business within key end-user accounts, and developing new opportunities across a complex multi-dealer territory. You will partner closely with Steelcase dealers while building direct relationships with client decision-makers.

You'll Support Meaningful Work By:

• Developing and growing relationships with key client accounts.
• Fostering new business opportunities with customer influencers.
• Identifying and closing new business opportunities.
• Collaborating closely with Steelcase dealer partners and internal teams.
• Leading account planning and opportunity strategies.
• Managing contract discussions and pricing negotiations.
• Hosting client events, showroom tours, and networking engagements.
• Maintaining accurate Salesforce CRM data.
• Limited travel.

Minimum Qualifications:

• 5+ years of consultative B2B sales or business development experience.
• Experience negotiating contracts and pricing agreements.
• Prior experience in the contract furniture industry.
• Demonstrated ability to drive business growth.
• CRM proficiency, preferably Salesforce.
• Based in New York City or surrounding areas.

Desired Skills and Experience:

• A&D relationships in the NYC market.
• Dealer-based sales experience.
• Bachelor's Degree

Helping You Thrive By:

• Offering competitive wages and benefits, that support your life both in and out of work
• Providing a flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control
• Creating continuous learning opportunities to help you grow and upskill
• Fostering a culture of inclusion where employees feel seen, heard and valued - and living it out every day
• Empowering you to make a meaningful impact on people and the planet through your work and Steelcase's ongoing commitment

Doing Better For People and Planet:

Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.

Why People Choose to Work with Us:

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. If we can make the application process easier through accommodation, please email us at [e-mail].

In compliance with New York City's Human Rights Law, the annual base salary range for this position is $117,700 - $183,900. Please note that the salary information is a general guideline only. Steelcase considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.

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