Client Banking Solutions Advisor

Bank of America Corporation; Laurel (MD); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Bank of America Corporation is seeking a customer‑focused associate to engage clients in the lobby, educate them on self‑service options, and assist with transactions via mobile, online, or ATM channels. You will accurately process cash transactions, build client relationships, and connect customers with the right banking solutions to meet their financial goals.

The role requires strong communication, adaptability, and a proactive approach to helping clients while complying with laws and bank

Qualifications

• Strong customer service mindset and willingness to help clients educate on banking options.
• Experience in achieving individual and store sales goals in a client-focused environment.
• Cash handling experience with accuracy and integrity in financial transactions.
• Clear, effective written and verbal communication across diverse clients.
• Ability to manage time and priorities in a fast-paced store environment.
• Strong problem solving and critical thinking to meet client needs.
• Willingness to collaborate with teammates and partners across branches.
• Comfort with learning new technology platforms used in branch banking.
• Weekend availability or extended hours as needed.

Responsabilités

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Connaissances

Customer service

Sales experience

Cash handling

Communication

Time management

Problem solving

Teamwork

Adaptability

Weekend availability

Formation

High School Diploma

Description du poste

Bank of America Corporation is seeking a customer‑focused associate to engage clients in the lobby, educate them on self‑service options, and assist with transactions via mobile, online, or ATM channels. You will accurately process cash transactions, build client relationships, and connect customers with the right banking solutions to meet their financial goals.

The role requires strong communication, adaptability, and a proactive approach to helping clients while complying with laws and bank