Client Associate Myrtle Beach

TravisMathew; Myrtle Beach (SC); On-site; USD 17,000 - 21,000; Part time

Job summary

TravisMathew is a premium apparel brand bridging performance and lifestyle. The Client Associate role maintains the in-store sales and service experience, helping the store reach sales goals and KPIs while upholding brand standards.

You will engage with clients, build repeat business, and stay informed on seasonal apparel details. You’ll participate in events and CRM activities and contribute to a friendly, organized store environment.

Qualifications

• 1+ year of experience in client services or retail.
• Proficient with POS systems and basic computer applications.
• Strong written and verbal communication skills.
• Ability to make independent decisions or escalate as needed.
• Willingness to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

• Instill an approachable, efficient sales and service focus on the floor to achieve sales goals.
• Connect with in-store clients and develop repeat clients to drive individual sales.
• Maintain in-depth knowledge of apparel each season (fit, fabric, use).
• Participate in-store events, marketing initiatives and CRM activities.
• Adhere to client service standards and company policies.

Skills

POS systems

Microsoft Applications

Communication

Independent decision making

Flexible hours

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or elevate when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

• Minimum 1-year experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• Work is performed in a retail environment / store
• Walk, sit, stand, bend, reach and move continually during working hours

DISCLAIMER

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. Distribution of this item outside of the Company without an authorized release is a violation of Company policy.

12.00 - 15.00 - 18.00 USD Hourly

TravisMathew is an Equal Employment Opportunity