Client Associate

Socket.dev; Omaha (NE); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) & ESOP

Paid holidays

Sick, vacation, maternity/parental

Professional development

Tuition reimbursement

Insurance discounts

Charitable matching

Giving program

Job summary

D.A. Davidson Companies in Omaha, NE is seeking a motivated Client Associate to deliver exemplary client service and support alongside Financial Professionals. This role emphasizes relationship-building, accuracy, and efficient handling of client requests in a busy, multi-task environment.

The position requires strong communication, detail-orientation, and the ability to manage multiple priorities. Licensure targets include SIE and Series 7/66, with licensing tests expected within 120 days where

Qualifications

• Proven ability to build client relationships with strong communication and problem-solving skills.
• Ability to manage multiple demands and deadlines with accuracy.
• Preference for licenses: SIE and Series 7/66 or willingness to pass within 120 days.
• Solid Microsoft Office skills and a desire to leverage technology to help clients.
• High school graduate or equivalent with relevant work experience.

Responsibilities

• Provide professional, courteous service handling client requests.
• Review and process account documents and information and resolve complex issues.
• Assist in crafting comprehensive financial plans for clients.
• Support periodic client mailings, communications and events.
• Facilitate transfers of funds/securities and issue checks on request.
• Adhere to branch, firm and compliance policies and procedures.

Skills

Client relationships

Communication skills

Multi-tasking

Attention to detail

Technology literacy

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning 90 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report.

D.A. Davidson, an employee-owned Financial Services firm, is seeking an exceptionally sharp, motivated and detail-oriented Client Associate to join our Omaha, NE branch. In this team-critical role, you will work alongside Financial Professionals to provide excellent client service and support. This is an outstanding opportunity to advance your career in the financial services industry in an environment of continual growth and development.

• Are you passionate about providing exceptional client service and support?
• Do you excel at building strong client relationships and solving problems?
• Do you thrive in a collaborative team environment?
• Are you detail-oriented and committed to accuracy?
• Do you enjoy being responsible for multiple demands and competing priorities in a deadline-oriented environment?
• Do you have a desire to learn and leverage innovative technology tools?
• Do you thrive in a project-management style environment?

If you answered yes to these questions, then this job may be a great fit for you.

Primary Qualifications

• Proven ability to build client/customer relationships including excellent communication (written and verbal) and problem-solving skills.
• Ability to successfully handle multiple demands and competing priorities in a deadline-oriented environment.
• Strong attention to detail and accuracy including the ability to accurately perform semi-advanced math.
• Preference given to candidates with these current licenses: the Securities Industry Essentials (SIE) and FINRA General Securities Representative (Series 7) Exam and Uniform Securities State Law Exam (Series 66 [or Series 63/65]). If not licensed, requirement to pass all tests for the Series 7 and 66 (or 63/65) licenses within 120 days of hire.
• High school graduate or comparable work experience. Post-secondary education preferred.
• Solid technology skills (Microsoft Word, Excel and Outlook) and the desire to learn and leverage innovative technologies to optimize the client experience.

Primary Duties

• Provide extraordinarily professional and courteous service managing client requests.
• Review, maintain and process account documents and information as well as solve complex issues and assignments related to client accounts and transactions.
• Assist with crafting comprehensive financial plans for current and prospective clients.
• Assist in developing and implementing periodic client mailings, communications and events.
• Facilitate the transfer of client funds and/or securities and the issuance of checks upon request.
• Seek to innovate and streamline processes.
• Provide general support, including but not limited to phone, correspondence, appointments, filing and other projects as assigned.
• Adherence to all branch, firm and compliance policies, procedures, rules and regulations.
• Other projects and duties as assigned.

What we offer

Competitive salary plus excellent benefits and perks including, but not limited to:

• Medical, Dental and Vision
• Company 401(k)and ESOP contribution
• Generous sick, vacation, and maternity/parental leave
• Paid holidays
• Professional Development Opportunities
• Tuition Reimbursement ($15,000 lifetime cap)
• Discounted personal insurance including home, auto and recreational vehicles
• Charitable gift-matching program
• Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work.

The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate.

D.A. Davidson has been in business for 90 years! As an employee-owned company, our success is driven by our high standards of business ethics, integrity and the belief that our Associates are our most important assets. We hope you will consider joining us!

At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ACKNOWLEDGMENT

Please answer all questions carefully. By submitting this application for employment, I certify that all of the above information is true and complete and I understand that any falsification or omission of information made by me may disqualify me from further consideration foremploymentor, if hired, may result in my termination of my employment at any time during the period of myemployment, regardless of the amount of time that has passed. California applicants, please see D.A. Davidson’s California Resident Privacy Policy.