Client Associate

D.A. Davidson; Klamath Falls (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) and ESOP contribution

Paid holidays

Tuition Reimbursement

Charitable gift-matching program

Generous sick and vacation leave

Job summary

D.A. Davidson, located in Klamath Falls, Oregon, is seeking a motivated and detail-oriented Client Associate. In this role, you will support Financial Professionals by managing client requests, processing account information, and assisting in crafting financial plans. Candidates should have strong communication and problem-solving skills, a high school diploma or equivalent, and be eager to grow in the financial services industry. The position offers competitive salary and excellent benefits including medical, retirement contributions, and professional development opportunities.

Qualifications

• Eager to advance in the Financial Services Industry with opportunity for certifications.
• Proven ability to build client/customer relationships.
• Strong basic math skills to perform account-related calculations.

Responsibilities

• Provide professional client service managing requests and account maintenance.
• Review and process account documents and information.
• Assist in developing comprehensive financial plans.
• Facilitate client fund transfers upon request.
• Streamline processes for efficiency.

Skills

Client relationship management

Communication skills

Attention to detail

Problem-solving

Multi-tasking

Education

High school graduate or comparable work experience

Post-secondary education preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

D.A. Davidson Companies is an independent, employee‑owned company with a rich history spanning 90 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well‑being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report.

D.A. Davidson, an employee‑owned Financial Services firm, is seeking an exceptionally sharp, motivated and detail‑oriented Client Associate to join our team. In this team‑critical role, you will work alongside Financial Professionals to provide outstanding client service and support. This is an outstanding opportunity to advance your career in the financial services industry in an environment of continual growth and development.

If you have a passion for creating an exceptional client experience, enjoy working collaboratively as part of a team and relish detail and accuracy, we want to hear from you!

Primary Qualifications

• Eager to advance and grow in the Financial Services Industry ‒ Opportunity to complete the Securities Industry Essentials (SIE) and FINRA General Securities Representative (Series 7) Exam and Uniform Securities State Law Exam (Series 66 [or Series 63/65]).
• High school graduate or comparable work experience. Post‑secondary education preferred.
• Solid technology skills (Microsoft Word, Excel and Outlook) and the desire to learn and leverage innovative technologies to optimize the client experience.
• Proven ability to build client/customer relationships including excellent communication (written and verbal) and problem‑solving skills.
• Strong attention to detail and accuracy including the ability to accurately perform semi‑advanced math.
• Ability to successfully handle multiple demands and competing priorities in a deadline‑oriented environment.

Primary Duties

• Provide extraordinarily professional and courteous client service managing client requests, account maintenance and effectively articulating certain requirements in a regulatory environment.
• Review, maintain and process account documents and information as well as solve complex issues and assignments related to client accounts and transactions including suspicious activity.
• Assist with crafting comprehensive financial plans for current and prospective clients.
• Assist in developing and implementing periodic client mailings, communications and events.
• Facilitate the transfer of client funds and/or securities and the issuance of checks upon request.
• Seek to innovate and streamline processes.
• Provide general support, including but not limited to phone, correspondence, appointments, filing and other projects as assigned.
• Adherence to all branch, firm and compliance policies, procedures, rules and regulations.
• Other projects and duties as assigned.

What We Offer

Competitive salary plus excellent benefits and perks including, but not limited to:

• Medical, Dental and Vision
• Company 401(k) and ESOP contribution
• Generous sick, vacation, and maternity/parental leave
• Paid holidays
• Professional Development Opportunities
• Tuition Reimbursement ($15,000 lifetime cap)
• Discounted personal insurance including home, auto and recreational vehicles
• Charitable gift‑matching program
• Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work.

At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

California applicants, please see D.A. Davidson’s California Resident Privacy Policy.