Client Associate

dowjones; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare plans

Paid time off

Retirement plans

Insurance plans

Wellness resources

Education benefits

Family care benefits

Commuter transit program

Subscription discounts

Employee referral program

Financial health programs

Cybersecurity protection

Job summary

Dow Jones is seeking a Client Associate to support Client Partners in selling integrated media solutions to Luxury, Enterprise, and Financial services sectors. You will help prepare proposals, maintain client relations, and drive leads to achieve quarterly revenue targets.

Responsibilities include identifying decision makers, briefing the Integrated Marketing team, and collaborating on proposals with multiple teams. Strong teamwork and sales support skills are essential.

Qualifications

• 0-2 years' experience in advertising sales support.
• B2B & B2C media sector knowledge preferred, or understanding advantageous.
• Proven experience in providing client support and service.
• Proven ability to work well within a team environment while accomplishing individual projects.
• Strong proficiency with Microsoft and Google applications.
• Familiarity with non-traditional media solutions, including custom content and conferences.
• Familiarity with traditional media, print and digital media.

Responsibilities

• New Business: Identify contacts and opportunities from priority lists.
• Meeting Preparation: pinpoint key decision makers and brief teams with client insights.
• Proposals: collaborate to prepare and send client proposals; handle revisions.
• Client's support: respond to billing requests, research data, and share WSJ content.
• Team's support: cover for partners and conduct prospect/research projects.
• Upselling - post sale: contribute to wrap decks and share insights for upsell opportunities.

Skills

Advertising sales support

Client support

Teamwork

MS Office & Google Apps

Tools

Microsoft Office

Google Workspace

Job description

Job Description:

About Us: Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

About the Role:

The Client Associate is a necessary team player, partnering to sell integrated media solutions and partnerships to clients. You will support designated Client Partners to prepare proposals, maintain excellent client relations, produce leads, and sell to clients within the Luxury, Enterprise and Financial services industries industry to achieve quarterly revenue goals. You will be exposed to selling market-leading solutions and partnerships including product integration across the entire Dow Jones portfolio, custom content, conferences, online and print.

You Will:

New Business

• Search for contacts based on priorities from the CP/Director
• Search for updates in LinkedIn/Factiva, etc. (promotions, starting new jobs, Thought leadership)

Meeting Preparation

• Identifying the key decision makers for the client lists we are prospecting.
• Learn the agenda they share in social media priorities for marketing strategy.
• Brief the Integrated Marketing team with insights on the client
• Prepare a few key topics/questions to ask
• Focus time around Contalto & Media Radar to see what they are doing in the space

Proposals

• In collaboration with Client Partner and other teams, preparing and sending proposals to clients
• Answer client's questions regarding the proposal
• Work on revisions to the proposal and setting the deal until the performance stage, and then transfer it to planning to manage

Client's support

• Work on several requests from clients including billing RFI, research requests, competitors data, screenshots etc
• Share WSJ published content that features clients

Team's support

• Cover for Client Partner and Associate Client Partner when needed
• Prospect/research projects for the team

Upselling - post sale

• Work with planning on the wrap deck/report analysis for clients.
• Share the relevant insights with the client and finding a few ideas to upsell the deal based on the performance results

You Have:

• 0-2 years' experience in advertising sales support is required
• B2B & B2C media sector knowledge is preferred, or understanding is advantageous
• Proven experience in providing client support and service
• Proven ability to work well within a team environment while accomplishing individual projects
• Strong proficiency with Microsoft and Google applications
• Strong familiarity with non-traditional media solutions, including custom content and conferences
• Strong familiarity with traditional media, print and digital media

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Lifestyle Programs & Wellness Resources
• Education Benefits
• Family Care Benefits & Caregiving Support
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program
• Financial Health Programs
• Cybersecurity Protection

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

Business Area:

Dow Jones - Media Sales

Job Category:

Sales

Union Status:

Union role

Base Pay Range:

55,000 - 75,000

We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate's experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple